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Server Assistant
Casadonna
1737 N Bayshore Dr, Miami, FL 33132, United States
Casadonna hiring Server Assistant in Miami, FL

Casadonna hiring Server Assistant in Miami, FL

CasadonnaMore Info

Full Time • Hourly (Based on Experience) plus tips
Expires: May 27, 2024

99 people viewed

Required Years of Experience

0-1 years


Job Details

Casadonna employs team members who demonstrate a passion for hospitality and dedication to company values and customer service. We are a diverse organization that provides the opportunity to excel in a fast paced multicultural environment. We are always looking for passionate people who will embrace our belief of hospitality, company growth and customer experience. Our commitment to diversity, teamwork, and integrity are indicative of the service we provide to our guests. We offer career opportunities with work/life balances, as well as a rewarding career experience.

As a Server Assistant, you help set the standards by which our restaurant is judged in your personal appearance, your disposition, and your attitude towards the guest. You are always in full view of the guest. You only get one opportunity to make a first impression.

Good communication skills are a must. Your working relationship with the entire staff is vital to the operation of the restaurant. You must be able to anticipate guest needs, as well as communicate those needs to your service staff. Many times, you will be asked to take care of the problem yourself.

A good Server Assistant needs to have a positive attitude at all times and be able to maintain that attitude in any situation. Our goal is to be busy. When our restaurant is busy, we all make money. Being busy is not an excuse to not be friendly or forgetting to smile and acknowledge the guests.

Due to the nature of our business, this position is required to work weekends and holidays.

The day-to-day responsibilities include but are not limited to:

General Duties and Responsibilities:

  • Attends all restaurant required meetings and trainings.
  • Maintain regular attendance in compliance with Groot hospitality standards.
  • Full time availability with flexibility to work a variable schedule, including evenings, holidays and weekends.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform.
  • Follow food safety and sanitary guidelines issued by the Health Department.
  • Complete assigned side-work in allocated timeframe.
  • Clearing dirty plates, utensils, and glassware from tables as required.
  • Carrying dirty plates, utensils, and glassware to the appropriate area for washing.
  • Promptly clean table, chairs and booths between seating.
  • Arranging tables and chairs to accommodate larger groups of guests.
  • Must assist with polishing and restocking.
  • Delivering food to tables when Food Runners and Servers are busy.
  • Ensuring that the server station is adequately stocked with necessary restaurant supplies.
  • Check floor and clean as required.
  • Check in with guests and take additional orders or refill water, as needed.
  • When a guest is leaving, always thank them and use their name when able to.

The requirements for this position include but are not limited to:

Required Knowledge, Skills and Abilities

  • High School diploma or equivalent (Preferred)
  • Must have a minimum of 2 or more years of experience in a high end fast paced environment
  • Fluent in English
  • Excellent communication skills
  • Ability to multi-task
  • Attention to detail, cleanliness and safety
  • Patience and customer-oriented approach
  • Excellent people skills with a friendly attitude
  • Responsible and trustworthy

Physical Requirements:

  • Exerting up to 50 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to be mobile for a minimum of 6 hours on your feet.

Teamwork is the cornerstone of our company philosophy. You are expected to work with other server assistant as a team. You are also expected to work with other servers, runners, hosts, bar backs, managers and all of your colleagues. During service here are some things that you can do, to help promote that teamwork.

  • Communicate, with respect, to your team any pertinent information that you feel may effect the guest experience
  • Communicate with management if there are any issues that you see that could effect the guests experience
  • If you see that something is not in the correct place, fix it
  • Basically do what needs to be done without being asked

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.


Compensation Details

Compensation: Hourly (Based on Experience) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Paid Time Off


Required Skills

Customer Service

Can Lift Up to 50 Lbs

High Volume Service

Teamwork

Communication

Positive Attitude

Attention to Detail

Multitasking

Work In a Fast-Paced Environment

Fine Dining Service

Food Safety Knowledge

Wine Service

Can Lift Up to 30 Lbs

Service Procedures

Professionalism

Safety and Sanitation

People Skills

POS Systems

Standing for Long Periods of Time

Work Well Under Pressure

Taking Direction and Feedback

Bussing Tables

Organizational Skills

Conflict Resolution

Following Steps of Service

Carrying Trays

Guest Service

Team Player

Coffee Knowledge

Food and Beverage Pairing

Food Preparation

Bending / Kneeling / Reaching / Stooping

Food Running

Read more


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Italian

Upscale Casual, Bar / Lounge

Part of Groot Hospitality

Casadonna is a coastal Italian-inspired waterfront restaurant developed in partnership between Groot Hospitality and Tao Group Hospitality. It is housed in the same Mediterranean Revival building as Miami’s historic women’s club, located in the city’s burgeoning Edgewater neighborhood. In fact, the name “Casadonna” is derived from the setting-it is a fusion of Italian words translating to “house of the woman.”

Riviera-style Italian cooking serves as the heart of Casadonna’s cuisine. The menu features the freshest and finest local and imported products, with signature handcrafted dishes. Plates are based around traditional recipes found in the coastal towns of Naples, Taormina, Bari, Positano, and Gaeta, and each is presented in a contemporary fashion. Bespoke cocktails and an extensive wine list will complement this approach.

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