We are seeking to hire dynamic and experienced Lead Hosts to join our award winning hospitality team as we expand our operations to our newest concept, COQODAQ. Comprehensive on-site training provided for qualified and eager candidates!
Gracious Hospitality Management is first and foremost an outstanding hospitality company that conceptualizes Michelin-starred and James Beard nominated restaurants. We focus on both passion and profitability. We are professionals committed to ensuring exceptional hospitality and service to our customers.
GHM has been honored with receiving a Michelin star eight years in a row for its restaurants Piora, COTE Korean Steakhouse & COTE Miami.
Benefits:
- $23-$25 per hour plus tips
- Comprehensive Medical, Dental, and Vision benefits
- Flexible Spending Account/Health Savings Account
- Commuter Benefits
- Referral Program
- Career Advancement Opportunities
- Employee Recognition Awards
- Paid Time Off
Duties & Essential Functions (these are not all-inclusive):
- Warmly welcomes all incoming customers, checks-in their reservation, and escorts them to their assigned table.
- High understanding of the Resy platform.
- Precisely informs customers of waiting times and respects the order of arrival of customers.
- Ensures customer is rapidly and effectively cared for.
- Sets host stand for service, ensuring all resources (pens, paper, business cards etc.) are stocked.
- Offers coat check assistance to all guests with coats, bags, luggage, umbrellas, etc.
- Understands grid management.
- Ability to coordinate with the Maitre D' on providing directon for the Reservations team.
- Delegates and oversees host assignments in service.
- Performs routine table and bathroom checks.
- Ability to walk, stand, and bend for extended periods of time over multiple floors.
- Available to work weekends, nights, and holidays as the business dictates.
- Fluent in written and spoken English.
- Must be reachable by email and able to communicate via phone as well.
- Polished personal presentation; Grooming meets company standards outlined in the Employee Handbook.
- Familiarity with restaurant software such as point of sales.
- Communicates information effectively and efficiently.
COQODAQ fully complies with all applicable federal, state, and local anti-discrimination laws by providing equal employment opportunities to all employees and job applicants without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history), or any other legally protected status.
Applicants requiring a reasonable accommodation to perform the essential functions of the job should contact the Human Resources department at [email protected].
