Sister restaurant to two Michelin starred n/naka, n/soto is a new Japanese izakaya concept led by chefs Niki Nakayama, Carole Iida-Nakayama and Yoji Tajima.
Located in Mid-city, we are currently seeking a Front of House Manager who has a strong understanding of hospitality, thrives in a small team work environment, and has exemplary leadership and customer relationship skills.
Responsibilities include, but not limited to :
- Lead by example proper execution of service standards and protocols
- Provide gracious and hospitable customer service experience to guests
- Manage and communicate goals and standards to team
- Handle guest communications and outreach
- Update menus and service items on daily basis
- Staff scheduling
- Manage daily dinner service
Skills and Qualifications
- At least 1+ years experience in a similar role
- Strong interpersonal, leadership and team building skills
- Demonstrate clear written and verbal communication skills
- Exceptional service skills, food and beverage knowledge required
- Passion for customer service and hospitality
- Extremely responsible, self motivated, thrives in hands-on environment
- Ability to work in an organized and professional manner
- Technical proficiency in reservation systems, Microsoft Office strongly recommended
The duties of this position may change from time to time. n/soto reserves the right to add or remove duties and responsibilities at the discretion of Ownership. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
n/soto is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.