A dynamic new partnership from leading hospitality investment and management company, Highgate, the culinary and creative expertise of Chef Michael Mina, and the hospitality leadership of restaurateur Patric Yumul. Built on decades of innovation, success, and expertise, TableOne is where the brightest minds of the culinary world are setting the table for truly memorable hospitality experiences. We bring together renowned chefs, rising stars, breakthrough mixologists, designers, innovators, and operators to create distinctive new concepts for the world’s leading hotels.
Restaurant Manager
OVERVIEW:
The Restaurant Manager is responsible for coordinating and supervising all aspects of the F&B outlet operation, while maintaining profitable F&B outlets and high-quality products and service levels. They are expected to manage and train employees; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
RESPONSIBILITIES:
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Ensuring incoming staff complies with company policy
- Training staff to follow restaurant procedures
- Maintaining safety and food quality standards
- Organizing schedules
- Keeping track of employees’ hours and recording payroll data
- Ordering supplies while staying within budget limitations
- Supervising daily shift operations
- Ensuring all end of day cash outs are correctly completed
- Coordinating daily front- and back-of-house restaurant operations
- Controlling operational costs and identifying ways to cut waste
- Appraising staff performance
- Interviewing/recruiting new employees
- Interacting with guests to get feedback on product quality and service levels Perform other duties as requested by management.
REQUIREMENTS:
- 2-4 years experience in similar or equivalent role
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
- Always maintain a warm and friendly demeanor.
- Process payroll in a weekly/biweekly basis.
- Must possesses knowledge and use of POS systems, reservation systems, payroll, Microsoft Office, etc.
- Clear understanding of State, Federal, and Local employment laws.
- Ability to respond to guest complaints in a timely manner.
- Work with the management team and keep them informed of any pertinent issues as they arise.
- Ensure preparation of required reports, including but not limited to, payroll, revenue, employee schedules, quarterly actions plans, etc.
- Monitor quality of service in the outlet.
- Ensure compliance with all local liquor laws, health, and sanitation regulations.
- Ensure compliance with SOPs and requisition procedures.
- Be visible on the floor and assist staff during each meal period.
- Conduct staff performance reviews in accordance with our standards.
- Ensure the training of department heads and employees on SOPs, report preparation and technical job tasks.
- Be involved in and conduct departmental training.
- Interview candidates for front-of-house F&B positions and follow standards for hiring approvals.
- Ensure overall guest satisfaction.
TableOne Hospitality and its affiliates are an Equal Opportunity Employer dedicated to non-discrimination in employment and will consider qualified applicants with criminal histories in a manner consistent with the requirements of AB 1008, California Fair Employment and Housing Act (FEHA), San Francisco Fair Chance Ordinance, and all other local, state and federal laws.
