Job Opening: Taproom Manager at Eckhart Beer Company
About Eckhart Beer Company:
Eckhart Beer Co. is a new, 8000-square-foot brewery and taproom in Brooklyn, specializing in European- style lagers. With an expected Summer 2024 opening date, Eckhart will bring the best of the European lager beer tradition–from raw ingredients, to brewing process, to hospitality–to the heart of Brooklyn. Eckhart will embrace a “narrow-but-deep” approach to the craft brewing movement, featuring a small range of beers but focusing on perfection, tradition, and authenticity at all levels. Eckhart will have a fully built-out, 100-seat taproom with a full kitchen, and we intend to create a welcoming and convivial space that is a destination for casual beer drinkers and aficionados alike.
Who We’re Looking For:
Eckhart Beer Company is searching for an experienced Taproom Manager to lead all aspects of front-of-house service and management at its new craft brewery and taproom in Brooklyn, NY. The Taproom Manager occupies an essential leadership role in the running of our brewery—bringing warm, generous, and spirited hospitality to our guests and strong capacities for training, mentorship, and standards-setting to our service team. This is a hands-on, culture-building position that will lead the service team from the start of the shift to closing, deeply involved with running our dining room and cultivating the guest experience.
The successful Taproom Manager will have a excellent understanding of our style of service as well as our food and beverage offerings, and will work to uphold our standards every day. We thrive in the company of hospitality professionals who are down to earth, who demonstrate hustle, who lead by example, who are excellent and kind mentors, who have strong aesthetic sensibilities and attention to detail, who can problem-solve on the fly, and who show up to work with positive mental attitudes.
Responsibilities:
- Oversight of all aspects of front-of-house service and operations in Eckhart Beer Company’s taproom
- Maintain and improve service standards and customer experience at all times
- Manage guest relations and customer development in collaboration with leadership team
- Work with ownership to maximize revenue opportunities while retaining top-quality service
- Hire, train, manage, and schedule FOH team
- Oversee performance of department managers and floor and bar staff
- Lead daily restaurant pre-service and floor team preparations
- Sell, plan and execute on-site events and buyouts
- Work closely with kitchen leadership to ensure optimal food service experience for guests
- Support and build team culture through training sessions, service education, and performance reviews
- Develop key performance indicators in collaboration with ownership and track taproom performance against those metrics
- Provide detailed daily managerial and service reports to ownership
- Respond as required to financial performance reports with adjustments staffing, reservations, and other cost centers
- Build strong relationships with surrounding community and craft beer affinity groups
- Implement company disciplinary measures as appropriate to staff circumstances
- Oversee all standard HR policy requirements to ensure employee files are up-to-date and compliant
- Address all maintenance needs and associated service providers, with an eye to maintaining the performance of the facility
- Oversee beverage inventory, yield, waste, and restocking
- Assist in filing of weekly payroll in collaboration with bookkeeper/controller and payroll service
Qualifications:
- 5 years experience in an equivalent service or restaurant management role
- Prior experience with restaurant and/or bar openings
- High energy, enthusiastic, hands-on, and service-oriented personality
- Highly organized and detail-oriented with the ability to multi-task
- Outstanding management, mentorship, and training abilities
- Broad knowledge of beer and beverage service operations
- Experience managing host and service teams
- Passion for providing destination-grade food and beverage experiences
- Able to project manage and problem solve with attention to timeliness and meeting deadlines
- Ability to work well under pressure and be a calm problem-solver in a fast-paced environment
- Ability to stand and work for shifts of 8+ hours
- Available to work holidays and weekends
- Ability to maintain a professional appearance at all times
- Ability to communicate clear and concise verbal and written instructions
- Experience in oversight of administrative responsibilities, HR implementation, payroll filing, and general maintenance supervision
- Strong grasp of contemporary POS and reservation software platforms
- Current NYC DOH Food Handler’s certification
Compensation:
This position will have a base annual salary in the range of $80-100K. In addition, this position will be eligible for the following benefits:
- Individual health insurance premium subsidy
- Bonus compensation
- Paid time off
- Transit & commuter benefits
Application Process:
Candidates should send an email to [email protected] with “Taproom Manager” in the subject line, and include the following information:
Qualified candidates will be contacted directly.
Eckhart Beer Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you require reasonable accommodation to view or apply for this position, please contact us via [email protected].
