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Reservationist
Le Gratin
5 Beekman Street, New York, NY
Le Gratin hiring Reservationist in New York, NY

Le Gratin hiring Reservationist in New York, NY

Le GratinMore Info

Full Time • Hourly ($17.00 - $19.00)
Expired: Mar 20, 2024

Sorry, this job expired on Mar 20, 2024. Below are other jobs that may be of interest to you.

Required Years of Experience

1 year


Job Details

The Dinex Group, restaurant group of internationally acclaimed Chef Daniel Boulud, is looking for a Reservationist for our Downtown NYC French Restaurant.

The reservationist will be someone who has extensive experience with customer service, and administrative duties.

The ideal candidate will have a professional demeanor and sophistication, yet be able to deliver services in an approachable and friendly manner and will be proficient of word, excel, internet searches and maintaining a database. The candidate will also have a working knowledge of Micros and Opentable.

The reservationist will report directly to our General Manager, please find below list of job responsibilities:

Essential Duties

  • Address any guest booking issues
  • Respond to emails in the Reservations inbox following restaurant’s standards
  • Check and maintain the Notify list and Resy bookings
  • Add guest notes to internal client profiles for future bookings
  • Proof same day and next day reservations to polish notes find /solve problems
  • Research and type up all guest complaint calls for General Manager
  • Assist General Manager with various restaurant projects

Competencies & Qualifications:

  • Daytime and Weekend Availability
  • 1+ year experience in Reservationist role

If you would like to join the team please apply with your updated resume.

The Dinex group is an equal opoortunity employer 


Compensation Details

Compensation: Hourly ($17.00 - $19.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts


Required Skills

Resy

Customer Service

Communication

Reservation Management Platforms

Telephone Skills

Conflict Resolution

Organizational Skills

Professionalism

Fine Dining Service

Computer Skills

Phone Etiquette

Administrative Skills

High Volume Service

Teamwork

Read more

View Job Description

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French

Upscale Casual

1 Employee RecommendationSee Details

Part of The Dinex Group, the Restaurant Group of Chef Daniel Boulud

Le Gratin is located in the beautiful Beekman Hotel in heart of the Financial District just steps away from City Hall, World Trade Center, Tribeca and the revitalized Seaport.

Full of charm, Le Gratin’s interior design transports guests to the bright and boisterous bistros of France.

The rustic menu reflects a soulful approach to seasonality, bright flavors, and classic techniques highlighting special ingredients from local purveyors. Our wine list boasts more than 100 offerings.

Open Jobs From Le Gratin
ReservationistHostRestaurant ManagerSee all open jobs (8)