Realmuto at 7th Avenue brings the essence of traditional pasticceria italiana to the heart of New York City as the perfect blend of sophistication and warmth. Our most cherished welcome is through the preparation of traditional dishes, each carrying emotional value and passed down through generations. At Realmuto Hospitality Group, we orchestrate this warm welcome through a symphony of art and tradition, inviting you to share in the harmonious celebration of our culinary heritage.
We are looking for a General Manager who is responsible for overseeing overall operation of restaurant and pasticceria. This position requires an established restaurant professional with the ability to lead, uphold guest satisfaction and maintain the integrity of the business on full time basis based on hours of operation of the restaurant.
- Managerial
Responsible for departmental logistics efficiency.
Continually suggest new offerings for dining room guests based on demand and guest’s comments and feedback.
Assisting and working closely with all employees.
Responsible for all new hire training checklist completion.
Ensure all operational tasks and procedures are adhere to by the management team.
- Dining Room Service:
Be an amazing host and create memorable experiences through personalized service.
Representing all the products and presenting them to our customers.
Creating relationships with our regular customers making sure they return.
Assist dining room staff during service and oversee the service and flow of entire restaurant.
Communicate all guest related issues or requests to the appropriate service staff and culinary team.
Support dining room staff with any other tasks.
Personalize service by leading by example.
- Labor Management:
Create and manage schedules directly on scheduling platform according to labor budgets.
Direct daily work activities of all scheduled staff and monitor efficient staffing levels/
Continually review performance of all staff.
Serve as role model and mentor by setting a positive example in all aspects of business and personnel management.
Understand, follow, and direct others in current safety procedures.
- Product Presentation
Monitor and make sure quality of food and beverages is at its highest.
Maintain control over inventories.
Responsible for overall grooming of service staff.
Monitor the neatness and attractiveness of showcase display.
Conduct or assist in completion of inventories.
Responsible for overall grooming of service staff.
- Financial
Follow an organizational structure that ensures maximized productivity and communication.
Maintain the safety and security of all employees, guests, and company assets.
Maximize financial performance and profit.
Suggest promotions and bring revenue increase ideas.
Enforce federal, state, and local laws including health & labor.
- Administrative
Ensure accuracy of menus, wine list, beer and house cocktail lists and POS postings.
Personally respond to all guest requests and/or complaints in timely manner.
Find a way to actively respond to all company/operation emails.
Ensure all daily reports and invoices are sent to the office in timely manner.
Ensure all employee communications including terminations, employee disciplinary actions, and pending HR issues or concerns are communicated urgently to HR.
Ensure all ordering is done in timely manner.
