Job is saved!

Click your avatar to
access saved jobs and applications

General Manager
Jean's
415 Lafayette Street, New York, NY
Jean's         hiring General Manager in New York, NY

Jean's         hiring General Manager in New York, NY

Jean's More Info

Full Time • Salary ($95k - $120k)
Expired: Mar 19, 2024

Sorry, this job expired on Mar 19, 2024. Below are other jobs that may be of interest to you.

Required Years of Experience

5 years


Job Details

Jean's is searching for talented team members who demonstrate a passion for hospitality and dedication to company values and customer service. We are a diverse organization that provides the opportunity to excel in a fast paced multicultural environment. We are always looking for passionate people who will embrace our belief of hospitality, company growth and customer experience. Our commitment to diversity, teamwork, and integrity are indicative of the service we provide to our guests. We offer career opportunities with work/life balances, as well as a rewarding career experience. 

As a General Manager, you will provide inspiring leadership to a team of workers that can motivate them to work harder and more effectively. You will work with your team to develop strategies that reduce costs and increase sales within the company. You will ensure that patrons have a positive experience, whether dining in the restaurant or reveling in our late night lounge..

Due to the nature of our business, this position is required to work late nights, weekends and holidays.  

The day-to-day responsibilities include but are not limited to:

General Duties and Responsibilities:

  • Create a comprehensive business plan for the restaurant that considers the market, local competitors, sales revenue and expenses.
  • Prepare an accurate portrayal of the finances of the restaurant, including bank accounts, spending, check pricing goals and food costs.
  • Develop strategies to entice customers, including marketing plans, advertising campaigns, community outreach programs and research.
  • Analyze the restaurant and lounge budgets with personnel to find and price inventory, reduce expenses, review current pricing and adjust purchasing strategies if needed.
  • Control operations by developing effective policies, creating high standards and working to make adjustments when appropriate.
  • Ensure an outstanding dining experience by regulating presentation, taste, service and atmosphere for all guests; develop ways to cultivate a regular customer pool.
  • Supervise a team of employees; work to create a cohesive unit of people who effectively communicate; create a hiring process for key staff that ensures qualified people are selected, trained and retained through top recruiting practices; consider actions of employees in various situations that deem rewarding or disciplinary action.
  • Follow all appropriate health code and local jurisdiction food handling requirements, maintain food safety certifications, and model exemplary food health safety practices to employees.
  • Create a professional atmosphere that sustains top employee safety standards and provides guidelines to personnel to eliminate hazards and dangers in the workplace.
  • Look for new and innovative solutions to problems in the restaurant industry; use technology and social media to develop new ways to engage with customers; think; beyond what has already been done to create an even more productive establishment.
  • Lead the restaurant to achieve new and greater goals in order to stand above the competition within the industry.
  • Handles discipline and termination of employees in accordance with restaurant policy. 
  • Ensuring compliance with laws and regulations: The assistant general manager must ensure that the restaurant and lounge comply with all relevant laws and regulations, including those related to alcohol sales, health and safety, and employment.

The requirements for this position include but are not limited to: 

Knowledge and Skills 

  • Strong supervisory and leadership skills. 
  • Excellent interpersonal skills with a focus on customer service. 
  • Excellent time management skills. 
  • Excellent organizational skills and attention to detail. 
  • Familiarity with food handling, safety, and other restaurant guidelines. 
  • Proficient with Point of Sales equipment, Reservations systems, Excel and Word
  • Previous restaurant experience required, management experience preferred. 
  • Successful completion of corporate training program required Knowledge and Skills
  • Able to communicate in a friendly and professional manner with all customers, team members and management
  • Detailed knowledge of products, services and hours of operation
  • Strong computer skills and ability to learn computer software

 Education & Experience

  • A minimum of 5-7 years’ experience in a restaurant management position
  • Experience in resolving customer issues/complaints as well as overall excellent customer service required
  • Solid time management, organization and prioritization skills
  • Proven ability to effectively build and foster a team environment
  • Ability to make decisions in a fast-paced environment
  • Ability to effectively communicate verbally and non-verbally with others
  • Ability to work with all personality types even in adverse situations
  • Ability to prioritize, anticipate situations, and take quick action
  • Ability to manage multiple projects and recommend/implement effective solutions
  • Demonstrated commitment to customer service
  • Excellent problem solving/decision making skills
  • Ability to work independently and proactively in a fast-paced environment.

 Finance

  • Review P&L /ensure accuracy
  • Review GL/ensure accuracy
  • Identify improvement areas and devise remedies for improvement.
  • Complete P&L review the same day P&L is final
  • Follow-through with solutions on variable cost issues
  • Responsible for Monthly P&L Review
  • Completes annual budget and presents to Dir of Operations
  • Manages Capex Projects
  • Supervise the accurate completion of daily financial reports
  • Takes all appropriate measures to ensure that all variable costs are in line with budgeted expectations
  • Responds to immediate cost control issues
  • Ensures all inventories are turned in at specified time
  • Ensures accuracy of monthly and weekly inventories
  • Ensures security of all inventory
  • Ensures consistency of inventory procedure and communication to new managers regarding SOPs.
  • Ensures inventory levels are at budget compliance

HR

  • Supervises, manages and mentors all managers on all HR matters
  • Participates in all Disciplinary Actions
  • Host Weekly Manager Meeting at specified time – distributes minutes, follow up and holds managers accountable for actions required from meeting
  • Ensures information is accurate and up to date
  • Follows up with status of all tasks at next meeting until completion
  • Ensures notes get distributed to specified distribution list

Management

  • Directs all Management, Supervisors and Leads
  • Responsible for Supervision/Execution of all Management Job Duties
  • Open and clear communication with Corporate
  • Conducts thorough investigation of guest complaint and finds resolution
  • Follows up with guest immediately after the complaint is received (within 24 hours)

Salary Level: Salary Reports to: Director of Operations

 


Compensation Details

Compensation: Salary ($95,000.00 - $120,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Potential Bonuses, Dining Discounts


Required Skills

Wine Service

Customer Service

POS Systems

High Volume Service

Food Safety Knowledge

Scheduling

Staff Management of up to 20

Communication

Leadership

Team Management

Service Procedures

Attention to Detail

Reservation Management Platforms

Organizational Skills

Positive Attitude

Wine Knowledge

People Skills

Problem Solving

Teamwork

Work Well Under Pressure

Read more

View Job Description

Open Jobs From Jean's


Host
Full/Part Time • Hourly ($20.00 - $25.00)
Require min. 1 year of experience

Other jobs you might be interested in


AGM and Restaurant Manager NYC Hospitality Group
PERSONE nyc
Full Time • Salary ($75k - $90k)
New York, NY • Recruiting Agency
General Manager
Cafe Mado
Full Time • Salary ($80k - $92k)
Redwood Hospitality
Brooklyn, NY • Bakery / Patisserie
General Manager
Chelsea Living Room
Full Time • Salary ($80k - $100k)
New York, NY • Bar / Lounge
GM
Winona's
Full Time • Salary ($62k - $65k)
Winona's and Greening's Fine Foods
Brooklyn, NY • Wine Bar
General Manager
La Pecora Bianca - Bryant Park
Full Time • Salary ($110k - $130k)
La Pecora Bianca
New York, NY • Upscale Casual
+5 Awards
Restaurant Manager
Cote Korean Steakhouse - New York
Full Time • Salary ($80k - $85k)
Gracious Hospitality Management
New York, NY • Upscale Casual
General Manager
Empowered Hospitality
Full Time • Salary ($85k - $100k)
New York, NY • Restaurant Consulting
General Manager
INDAY All Day
Full Time • Salary ($95k - $105k)
INDAY
Brooklyn, NY • Upscale Casual
General Manager
Celestine
Full Time • Salary ($85k - $95k)
Boerum Hill Hospitality
Brooklyn, NY • Upscale Casual
Manager
The Royal Palms Shuffleboard Club
Full Time • Salary ($60k - $80k)
Royal Palms Shuffleboard
Brooklyn, NY • Bar / Lounge
Restaurant Manager
Le Gratin
Full Time • Salary ($70k - $80k)
The Dinex Group, the Restaurant Group of Chef Daniel Boulud
New York, NY • Upscale Casual
General Manager
Chef Daniel Boulud Restaurants
Full Time • Salary ($85k - $90k)
The Dinex Group, the Restaurant Group of Chef Daniel Boulud
New York, NY • Restaurant Group
Restaurant Manager
Arva at Aman New York by F&B 575
Full Time • Salary ($80k - $85k)
Aman New York
New York, NY • Luxury Hotel
Food and Beverage Managers
JF Restaurants HQ
Full Time • Salary ($70k - $80k)
JF Restaurants
New York, NY • Restaurant Group
General Manager
SA Hospitality Group
Full Time • Salary ($100k - $125k)
SA Hospitality Group
New York, NY • Restaurant Group
General Manager
Boucherie - Gramercy Park
Full Time • Salary ($80k - $90k)
The Group NYC
New York, NY • Upscale Casual
General Manager
KABIN
Full Time • Salary ($90k - $110k)
New York, NY • Bar / Lounge
General Manager
La Compagnie Wine Bar - Flatiron
Full Time • Salary ($90k - $100k)
Experimental Group US
New York, NY • Wine Bar
General Manager
Sweet Rehab
Full Time • Salary ($100k - $120k)
New York, NY • Bakery / Patisserie
Restaurant Manager
Electric Lemon
Full Time • Salary ($70k - $85k)
STARR Restaurants
New York, NY • Restaurant Group
Restaurant Manager
One Haus - New York
Full Time • Salary ($75k - $90k)
One Haus Recruiting
New York, NY • Recruiting Agency
AGM and Restaurant Manager NYC Hospitality Group
PERSONE nyc
Full Time • Salary ($75k - $90k)
New York, NY • Recruiting Agency
General Manager
One Haus - New York
Full Time • Salary ($110k - $120k)
One Haus Recruiting
New York, NY • Recruiting Agency
Restaurant Manager
Café Chelsea
Full Time • Salary ($70k - $80k)
Sunday Hospitality
New York, NY • Upscale Casual
General Manager
Le Pain Quotidien - 76th & Broadway
Full Time • Salary ($70k - $75k)
Convive Brands
New York, NY • Bakery / Patisserie
Restaurant Manager
Pastis New York
Full Time • Salary ($70k - $85k)
STARR Restaurants
New York, NY • Upscale Casual
General Manager
Yong Chuan
Full Time • Salary ($100k - $150k)
New York, NY • Fine Dining
General Manager
Off Your Plate Hospitality
Full Time • Salary ($90k - $105k)
Off Your Plate Hospitality
New York, NY • Recruiting Agency
OPENING SOON

American

Bar / Lounge, Upscale Casual, Night Club / Jazz Club

Open Jobs From Jean's
Host