Jack Rose - Pontchartrain Hotel hiring Morning Front of House Manager in New Orleans, LA

Jack Rose - Pontchartrain HotelMore Info

Full Time • Salary (Based on Experience)
Expires: Feb 18, 2025

624 people viewed

Required Years of Experience

1 year


Job Details

MORNING FRONT OF HOUSE MANAGER

Job Description:

Responsible for leading the morning cafe and restaurant teams in the completion of daily work assignments.  Maintains the highest level of guest satisfaction, staff support, and financial/operational performance. Provides support, leadership, motivation, training, coaching and mentoring to all direct reports and subordinates. Creates an environment of trust and respect through empowerment of staff at all levels. Encourages high morale, fosters teamwork and partnering among all team members.

Essential Job Functions:

Ensures highest degree of operations and customer satisfaction of the food and beverage outlets in the morning. Set the staffing pars for the shift, ensuring proper coverage of all morning shifts.   Builds systems and processes to ensure quality operations occur.  Maintain follow-through of all guest requests, problems, complaints and/or accidents which occur in the Restaurant/Cafe.  Responsible for communicating any outside vendor or repair and maintenance issues to senior management.  Ensures all menus and respective pricing structures are appropriately executed. Ensures that all hiring practices, employee disciplinary actions, and expectations of the employees are in accordance with operating procedures. Reports department activity to senior management regularly. Accountable for ensuring staff meets or exceeds all sanitation requirements. Display excellent leadership abilities. Fosters an environment of empowerment and partnership. Demonstrates strong interpersonal communication skills. Ensures proper handling and resolution of guest complaints.

Qualifications:

Required: College degree or equivalent experience is required. Strong communication, supervisory and organizational skills, and computer literacy, are required. Must have five years experience in the field of food and beverage.

Preferred: Two years experience in food and beverage in a fine dining operation.


Compensation Details

Compensation: Salary (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Potential Bonuses, Dining Discounts



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Part of QED Hospitality

A manifestation of New Orleans’ love of celebration through food (and drink), Jack Rose is a lively concept from QED Hospitality in New Orleans’ historic Pontchartrain Hotel. The culinary crown of the hotel, alongside Hot Tin, Bayou Bar and the Silver Whistle Cafe, Jack Rose brings an eclectic and fun dining experience to the Garden District. The vibrant atmosphere encourages spontaneous celebration whether enjoying dinner in the Jack or Rose rooms, hosting an escapade in the Mile High Pie Club, snacking on small plates under the Lil Wayne Portrait in the Living Room or sipping sparkling rosé in the Rose Garden Patio.

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