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Floor Manager
Manuela
907 E 3rd St, Los Angeles, CA 90013, United States
Manuela hiring Floor Manager in Los Angeles, CA

Manuela hiring Floor Manager in Los Angeles, CA

ManuelaMore Info

Full Time • Salary ($65k - $70k)
Expired: Mar 22, 2024

Sorry, this job expired on Mar 22, 2024. Below are other jobs that may be of interest to you.

Required Years of Experience

1 year


Job Details

Floor Manager

The ideal candidate is organized, responsible, punctual, self-motivated, warm, hospitable, and above all, a team player. They should work well in a fast-paced environment, multitask efficiently, and have excellent interpersonal, leadership skills, and have a true passion for hosting - helping to create an environment where people not only have fun but feel relaxed, welcome, and connected. Additionally, they should have a demonstrable interest, knowledge, and passion for food, beverage, and hospitality. 

 

Required Skills/Qualities

  • A background in large high-volume restaurants
  • Undeniable knowledge and skillset in highly technical cocktail programs
  • Impeccable customer service mindset
  • Proficiency in people management, communication, fostering team spirit, and providing constructive feedback
  • Self-motivated with a proactive problem-solving approach
  • Strong ability to multi-task efficiently
  • Robust conflict resolution skills
  • A deep passion for culinary arts, drinks, and hospitality
  • Excellent skills in building and nurturing interpersonal relationships

 

Essential Job Functions

  • Oversee all Front of house departments and daily restaurant operations as well as daily bar service
  • Uphold and enforce company standards of customer service, health and safety regulations, and company policies and procedures
  • Cultivate customer relations, answer questions, address complaints, and ensure prompt service and guest satisfaction
  • Manage financial tasks including, discounts, voids, large party contracts, opening and closing cash handling, tip data entry and calculations, and petty cash reconciliation
  • Assist in the monitoring of restaurant supplies, OFF&E inventories, and communicate inventory status to purchasers 
  • Lead daily pre-shift meetings to encourage employee engagement and drive service sales
  • Assist in the maintenance and cleanliness of the restaurant, equipment, appliances, and tools
  • Foster a culture of open and communicative teamwork
  • Actively anticipate guest, employee, and kitchen needs to ensure efficiency of service and optimum guest and staff experience
  • Sustain an in-depth understanding of the restaurant’s menu offerings, including ingredients, preparation methods, and sourcing to a level to be able to coach staff
  • Coach staff to intelligently converse about menu offerings, product sourcing, and culinary preparation techniques
  • Oversee proper and timely management of VIP reservations with the Hauser & Wirth Art Gallery
  • Delegate tasks among hourly staff, adjust schedules, day of staffing levels, and employee timecards as needed
  • Partner with the Maître D and host to team maximize covers and proper flow of service
  • Step into the host position during peak hours and manage cover flow maximization, bar sales maximization, and guest relations
  • Proactively identify and address service gaps to ensure comprehensive and seamless guest experience
  • Step into the bar area during peak hours and bartend, preparing a wide range of cocktails and managing high-volume drink orders while maintaining exceptional service standards
  • Execute proper wine service and speak intelligently about wine, product origins, and varietals
  • Maintain an in depth understanding of distinct types of alcoholic and non-alcoholic beverages, including wine, beer, spirits, and cocktails
  • Coach and be accountable to holding staff liable to attendance, punctuality, and performance issues in real-time
  • Enforce strict adherence to company uniform and hygiene standards
  • Maintain a clean and safe work environment, which includes the restaurant, loading dock, and all other work premises
  • Communicate daily service notes, employee performance, operational or customer service concerns with other managers

Additional Responsibilities

  • Assist with the preparation and set-up of onsite and offsite events
  • Supervise and guide event staff as needed
  • Manage stock orders and perform various administrative duties as needed
  • Contribute to staff counseling and performance reviews
  • Coordinate staff involvement in gallery events and tours

 

Education, Experience, and License Requirements

  • Management experience in a team-oriented workplace preferred
  • Bar manager or bartending experience in a cocktail focused program
  • Demonstrated ability to coach, lead, and develop staff members
  • Exceptional organizational management skills
  • Skills and knowledge in: Excel, Aloha, and Outlook
  • Food Handler and Responsible Beverage Service (RBS) certification

Compensation:

  • $65,000 - $70,000 per year
  • 15-days accrued paid vacation
  • Medical, dental, and vision insurance
  • 401k with employer match
  • Dining & hotel discounts
  • Family planning benefits

Compensation Details

Compensation: Salary ($65,000.00 - $70,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts, Wellness Program, Paid Maternity and Paternity leave, Discounted Gym Membership, Retailer Discounts, Employee Assistance Program Paid Sick Leave


Required Skills

Bar Knowledge

High Volume Service

Financial Acumen

Cocktail Making

Guest Service

Bar Operations


View Job Description

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Nestled in the heart of Downtown Los Angeles’ Arts District and inside of the Hauser & Wirth Art Gallery, Manuela offers simple cuisine presented with California’s bounty of vibrant flavors, quality, and seasonal ingredients. The dynamic 5000-square-foot former flour mill houses Hauser & Wirth Los Angeles & Manuela who share a vibrant communal space that links art and food with a dynamic events program and hosts a variety of culinary and cultural events—a stimulating combination of cuisine, art, sustainability, and community. We believe that the most sustainable creative developments weave together art, community, learning, people, and place. By harnessing the transformational power of art with a deep understanding of how to manage the natural landscape, we are pioneering a new way of working that protects the environment, invests in people and infrastructure, and supports communities by sharing ways to connect their heritage and future through art and community conservation.