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Reservationist
Café Boulud
575 Park Avenue, New York, NY 10065
Café Boulud hiring Reservationist in New York, NY

Café Boulud hiring Reservationist in New York, NY

Café BouludMore Info

Full Time • Hourly ($19.00 - $22.00)
Expired: Apr 7, 2024

Sorry, this job expired on Apr 7, 2024. Below are other jobs that may be of interest to you.

Required Years of Experience

1 year


Job Details

Café Boulud is a fine-dining restaurant known for its French cuisine and commitment to delivering exceptional dining experiences. We take pride in providing excellent service and creating memorable moments for our guests.

Job Overview:

As a Restaurant Reservationist at Café Boulud, you will play a crucial role in managing and optimizing our dining reservations. You will be responsible for ensuring a smooth and organized flow of reservations, providing excellent customer service, and contributing to the overall efficiency of our restaurant operations.

Key Responsibilities:

Reservation Management:

   - Handle incoming reservation requests via phone, email, and online platforms.

   - Maintain an organized and up-to-date reservation system.

   - Coordinate with the kitchen and floor staff to ensure efficient seating arrangements.

 Customer Service:

   - Provide information about the menu, special events, and restaurant policies.

   - Address customer concerns and ensure a positive dining experience.

 Communication:

   - Collaborate with other team members to relay important information regarding reservations and special requests.

   - Communicate effectively with guests to confirm, modify, or cancel reservations.

 Problem Resolution:

   - Handle reservation conflicts and find suitable solutions to ensure customer satisfaction.

   - Alert management to any issues that may affect the guest experience.

Promoting:

   - Promote special promotions, events, and additional services to guests during reservation interactions.

 

Qualifications:

- 1 year experience in a Reservations role required.

- Excellent communication and interpersonal skills.

- Strong organizational abilities and attention to detail.

- Ability to handle high-pressure situations and resolve issues calmly.

- Familiarity with reservation systems and basic computer skills.

- A passion for providing outstanding customer service.

 

The Dinex Group LLC is an equal opportunity employer. The Dinex Group does not discriminate on the basis of race, color, creed, religion, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, national origin, ancestry, age, disability, genetic information, citizenship status or any other characteristic protected by applicable federal, state or local law. 


Compensation Details

Compensation: Hourly ($19.00 - $22.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses, Dining Discounts


Required Skills

Responsible

Effective Communication

Professional Demeanor

Phone Skills

Reservation Systems


View Job Description

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French, American

Upscale Casual, Fine Dining

Part of The Dinex Group, the Restaurant Group of Chef Daniel Boulud

Café Boulud was easily an Upper East Side staple, whose menu is inspired by Daniel Boulud’s four culinary muses: la tradition, classic French “cuisine; la saison, seasonal delicacies; le potager, the vegetable garden; and le voyage, flavors of world cuisines. Having earned three stars in the New York Times as well as a star in the Michelin Guide, Café Boulud is both a destination and a neighborhood gem for casually elegant dining, seasonal wine tasting dinners, Sunday brunch and intimate private events. The Dinex Group looks forward to its re-opening in late Fall 2023.

Awards
2020
2008
2019
2018
2017
2016
2020
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