Job Title: Office Manager (Hospitality)
Job Overview: We are seeking a dynamic and experienced Office Manager to join our hospitality team. This role requires a versatile individual with a strong HR, Accounting, and Project Management background. The ideal candidate will play a crucial role in ensuring our office's smooth operation, handling various administrative tasks, managing HR functions, overseeing accounting processes, and coordinating various projects within the hospitality industry.
Responsibilities:
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Human Resources:
- Manage the full employee lifecycle, including recruitment, onboarding, training, performance evaluation, and offboarding processes.
- Develop and implement HR policies and procedures in compliance with relevant labor laws and industry standards.
- Handle employee relations, including conflict resolution, disciplinary actions, and employee engagement initiatives.
- Coordinate employee benefits administration, including health insurance, retirement plans, and other perks.
- Maintain accurate employee records and ensure confidentiality of sensitive HR information.
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Accounting:
- Oversee accounts payable and receivable processes, including invoicing, payments, and collections.
- Prepare and review financial reports, budgets, and forecasts to support business decision-making.
- Ensure compliance with accounting principles and regulatory requirements.
- Manage payroll processing and related tax filings.
- Collaborate with external auditors and tax consultants as needed.
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Office Administration:
- Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement.
- Manage office supplies inventory and vendor relationships.
- Coordinate office maintenance and repairs, ensuring a safe and functional work environment.
- Handle correspondence, phone calls, and other communication channels effectively.
- Support executives and teams with administrative tasks, scheduling, and meeting coordination.
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Project Management:
- Lead and coordinate various projects within the hospitality industry, such as renovations, events, or marketing campaigns.
- Develop project plans, timelines, and budgets, and track progress against goals.
- Collaborate with cross-functional teams to ensure project milestones are met on time and within budget.
- Identify and mitigate project risks and obstacles to ensure successful project outcomes.
- Communicate project status updates and reports to stakeholders regularly.
Requirements:
- Bachelor's degree in Business Administration, Human Resources, Accounting, or a related field.
- Proven experience (3+ years) in office management, preferably in the hospitality industry.
- Strong knowledge of HR practices, labor laws, and employee relations.
- Proficiency in accounting principles, financial reporting, and budget management.
- Excellent organizational and multitasking abilities with keen attention to detail.
- Advanced communication and interpersonal skills.
- Demonstrated proficiency in project management tools and software.
- Ability to work independently and collaboratively in a fast-paced environment.
- Certification in HR or Accounting (e.g., PHR, SHRM-CP, CPA) is a plus.