Aster Hall is looking for a dedicated and experienced Full Time General Manager (Salary Based on Experience + Bonus Structure) to join our team!
Hogsalt is not your typical restaurant group. Guests know us for transportive spaces and sumptuous fare, but what we are most proud of is the generosity we extend to our teams. Our service team reimagines hospitality with energy and a sense of fun. Our culinary team makes classic dishes so expertly that you'll remember why they became classics. No matter which of our 20+ restaurants you visit, you'll see we're an organization that makes people — our guests and ourselves — happy.
We offer a full suite of benefits and perks, including medical, dental, vision, life, a 401(k), commuter benefits, dining rewards, and Paid Time Off!
Our ideal candidate...
- Has a passion for all things food and beverage.
- Thrives in a fast-paced, dynamic environment.
- Enjoys creating memorable guest experiences.
- Leads in a positive fashion while multitasking and prioritizing workloads.
- Pays rigorous attention to quality by upholding defined standards over time.
- Guides and supports employees.
- Is involved in the day-to-day operations of our restaurants.
Experience and Qualifications:
- 5+ years of experience in full service restaurants, including 3+ years as a General Manager or other senior-level manager.
- In-depth P&L experience and exceptional financial understanding, including proven strategies to positively affect a restaurant’s financial health.
- Flexibility and willingness to adapt to ongoing changes.
- Ability to inspire, motivate, and develop employees, both hourly and salaried.
- Ability to identify problems and be solution-oriented
- Proven experience with building high-performing teams.
- Professional and confident verbal and written communication with guests, employees and ownership.
- Quality critical thinking skills and the ability to teach these to others
- Must have open availability including evenings, weekends, and holidays.
Duties & Responsibilities:
- Maintain and progress all areas of service in your store.
- Maintain relationships with regular guests and assist with their needs.
- Manage up to 5 services a week, staying flexible based on business demands; could close up to 5 days a week.
- Monitor review sites (YELP, RESY, Trip Advisor, etc.) and work with the Guest Services Team on responses to guests as applicable.
- Be fully trained on scheduling and able to assist with troubleshooting including reviewing all schedules before being posted; all schedules to be posted two weeks in advance.
- Ensure all onboarding steps are properly completed for all new hires.
- Ensure policies and procedures are followed, such as hiring, progressive discipline and wage increases.
- Evaluate and process all refunds.
- Ensure all training information and materials are up to date.
- Lead monthly financial calls for store and present solutions and understanding of P&L.
- Participate and support catering, events, and/or buyouts.
- Participate in employee 6-month reviews.
- Possess the ability to fill into any FOH hourly position.
- Responsible for all FOH equipment maintenance.
- Responsible for ordering all restaurant supplies and adhering to the budget based on percentage of sales.
- Responsible for recruiting, hiring, training, and maintaining all FOH staff.
- Review store financials daily to manage comps, expenses, labor and overall revenue.
- Schedule and coordinate continuing education classes for staff development.
- Schedule subject to modification or approval by the Service Director or Chief Operations Officer.
- Successful execution of store beverage program.
- Train and mentor Lead Employees and all FOH staff.
- Work closely with the Purchasing department on retail goods; look to replace products that are not moving, inventory and submitting new products that have market appeal.
- Work with BOH and other management to run an efficient cohesive store.
- Work with the Marketing department on suggesting products to move and/or new menu items.
READY TO JOIN OUR TEAM?
Your time is valuable!
Apply via the link provided; all applicants will be reviewed through Harri.
We look forward to meeting you!