Job is saved!

Click your avatar to
access saved jobs and applications


Russo's On The Bay hiring Service Director in New York, NY

Russo's On The BayMore Info

Full Time • Salary ($70k - $80k)
Expired: Jun 2, 2024

Sorry, this job expired on Jun 2, 2024. Below are other jobs that may be of interest to you.

Required Years of Experience

4 years


Job Details

About Russo’s On The Bay:

At Russo’s On The Bay, we take immense pride in crafting extraordinary events that leave a lasting imprint. With more than three decades of unwavering dedication, we have excelled in curating exquisite weddings, corporate gatherings, and social events for our esteemed clients and guests. We derive great joy from creating countless memorable occasions and fostering enduring relationships with satisfied customers who trust us implicitly with their most cherished moments – time and time again. From our committed and passionate team to our unwavering pursuit of excellence, every facet comes together effortlessly to create truly unforgettable experiences.

About the Service Director Role:

As the Service Director for our Front of House (FOH) catering and hospitality division, you will work closely with the General Manager, and will have the important task of ensuring the highest level of service excellence. Your role will be pivotal in achieving this goal. Your responsibilities will include:

  • Lead, inspire, and support a diverse team of Front of House (FOH) service professionals to consistently deliver outstanding service quality and maintain the company's high standards.
  • Administer FOH team member training programs as determined by GM.
  • Work collaboratively with Service/Banquet Managers to establish and nurture a highly skilled and dynamic Front of House (FOH) seasonal team. Take a proactive role in the recruitment process by conducting engaging interviews and offering comprehensive support and training. Empower team members to excel in their positions by enhancing their skills and fostering their accomplishments.
  • Coordinate with Service/ Banquet Managers to ensure development of FOH team members by upholding performance expectations, providing ongoing feedback, and offering input for regular performance reviews. 
  • Oversee the execution of catering events from open to closing, ensuring meticulous attention to detail, and superior service delivery.
  • Provide assistance to the service team by promptly addressing any issues or concerns that may arise.
  • Build and maintain strong relationships with clients, understanding their needs, and ensuring their expectations are exceeded.
  • Monitor performance and service quality and, under the guidance of the GM, implement improvements to enhance guest satisfaction.
  • Collaborate closely with different departments, specially BOH and FOH, to guarantee smooth coordination for successful events and delightful guest experiences.
Requirements
  • Bachelor’s degree in Hospitality Management, Event Management, or a similar field.
  • 4 -5 years of progressive experience in catering and hospitality, with 3 years in a managerial or leadership role.
  • Proven track record of delivering exceptional service and managing high-profile events or venues.
  • Strong leadership skills with the ability to inspire and develop a service-oriented team.
  • Excellent communication, organization, and problem-solving abilities.
  • Proficient in Microsoft Suite
  • Knowledge of TimePro, MailChimp (preferred not required)

Work Schedule:

Weekdays, Weekends, Holidays, Day, Evening, Night 8 to12 hour shifts

Compensation Details

Compensation: Salary ($70,000 - $80,000)/yr

(Salary commensurate with experience)

Disclaimer

This Job Description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties.

Benefits

Paid Time Off, Commuter Benefit, Retirement Benefit, Dining Discounts

 
 
 

Compensation Details

Compensation: Salary ($70,000.00 - $80,000.00)

Benefits & Perks: Paid Time Off, 401k, Commuter Benefits, Dining Discounts

View Job Description

Other jobs you might be interested in


Front of House Manager - Parm Upper West Side
Parm - New York City
Full Time • Salary ($65.00 - $70.00)
Major Food Group
New York, NY • Casual Dining
Front of House Manager
Frenchette Bakery at the Whitney
Full Time • Salary ($70k - $75k)
Frenchette Group
New York, NY • Bakery / Patisserie
Service Manager
VERSA
Full Time • Salary ($70k - $80k)
Backal Hospitality Group
New York, NY • Casual Dining
Service Manager
The Mermaid Holding Co.
Full Time • Salary ($70k - $85k)
TMI Group
New York, NY • Restaurant Group
Front of House Manager
Corner Bar
Full Time • Salary ($75k - $82k)
Orchard Street Restaurant Management
New York, NY • Upscale Casual
Front of House Manager
COPPERHILL
Full/Part Time • Weekly ($1.3k - $1.5k)
Williston Park, NY • Upscale Casual
Dining Room Manager
Altro Paradiso
Full Time • Salary ($75k - $80k)
Mattos Hospitality
New York, NY • Casual Dining
Service Manager
Gage and Tollner
Full Time • Salary ($65k - $78k)
Brooklyn, NY • Fine Dining
Service Manager
Casa Cruz New York
Full Time • Salary ($75k - $85k)
New York, NY • Bar / Lounge
Service Manager
Chi Restaurant & Bar 棋酒吧餐厅
Full Time • Salary ($60k - $80k)
New York, NY • Fine Dining
Front of House Manager
Rosemary's West Village
Full Time • Salary ($75k - $85k)
Casa Nela Restaurant Group
New York, NY • Restaurant Group
Front of House Manager
Casa Nela HQ
Full Time • Salary ($75k - $85k)
Casa Nela Restaurant Group
New York, NY • Restaurant Group
FOH (Front-of-House) Manager
Little Beet Table - New York
Full Time • Salary ($62.4k - $65k)
Convive Brands
New York, NY • Fast Casual
Front of House Manager
COREcruitment - New York
Full Time • Salary ($70k - $75k)
COREcruitment
New York, NY • Recruiting Agency
Service Manager
The Tyger
Full Time • Salary ($70k - $75k)
Tuxedo Hospitality
New York, NY • Upscale Casual
Service Manager
Chinese Tuxedo
Full Time • Salary ($70k - $75k)
Tuxedo Hospitality
New York, NY • Upscale Casual
Service Manager
JF Restaurants HQ
Full Time • Salary ($75k - $80k)
JF Restaurants
New York, NY • Restaurant Group
+13 Awards
Service Manager
Blue Hill
Full Time • Salary ($75k - $90k)
Blue Hill Farm
New York, NY • Upscale Casual
Service Manager
RH Hospitality Management
Full Time • Salary ($70k - $75k)
RH Hospitality Management LLC
New York, NY • Restaurant Group
Front of House Manager
Frankies 457 Spuntino
Full Time • Salary ($80k - $90k)
Frankies Spuntino Restaurant Group
Brooklyn, NY • Casual Dining
Taproom Manager
Sixpoint Brewery
Full Time • Salary ($65k)
Artisanal Brewing Ventures
Brooklyn, NY • Gastro Pub
Service / Hospitality Manager
Blend on the Water
Full Time • Salary ($65k - $80k)
Blend Group
Queens, NY • Fine Dining
Service Manager
Tuxedo Hospitality
Full Time • Salary ($70k - $75k)
Tuxedo Hospitality
New York, NY • Restaurant Group
Service Manager
Jupiter
Full Time • Salary ($75k - $80k)
King and Jupiter
New York, NY • Fine Dining

Banquet Hall

About us: Russo’s On The Bay is an established catering hall located in Howard Beach, NY. Opened in the Fall of 1987 by Frank Russo Jr., Russo’s On The Bay always strives for excellence. Our company is growing fast and we need high-quality individuals looking for a long-term career in hospitality. Our senior management team has over 200 years of combined experience directing the most lavish events and parties. We have an award-winning, highly skilled staff, proficient in all aspects of the hospitality industry. You will find our staff to be courteous, prepared and genuinely concerned with the success of every affair. As we celebrate our 25 years in business, we are looking to aggressively expand our operations and are only looking for super quality candidates to fill a select few opportunities.