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Reservationist
Peak
30 Hudson Yards fl 101, New York, NY
Peak hiring Reservationist in New York, NY

Peak hiring Reservationist in New York, NY

PeakMore Info

Part Time • Hourly ($22.00)
Expires: Apr 20, 2024

908 people viewed

Required Years of Experience

1 year


Job Details

We are looking for a Reservation Agent to join our Team here at PEAK!

Peak is a premium restaurant located on the 101st floor of 30 Hudson Yards, in a State-of-the-Art building with panoramic views and situated above Edge, the highest outdoor observation deck in the city. A luxurious destination with breath-taking views of lower New York City.

As a Reservationist, you will:

Responsibilities:

  • Greet all guests when arriving
  • Process important queries and manage customer expectations in a polite and friendly manner
  • Communicating pertinent information about incoming guests to FOH and BOH management and FOH service team
  • Maintain a high level of hospitality and professionalism with each guest and employee
  • Ensure to maintain the privacy of our guests 
  • Professionally correspond via email and phone calls, both internally and with guests
  • Assist Management with admin duties 

Requirements:

  • Previous experience with RESY (our reservation Platform) 
  • Previous hospitality experience would be advantageous
  • Strong written and verbal communication skills
  • Ability to be resourceful, calm, and proactive when issues arise
  • Ability to learn on the job
  • Excellent customer service skills
  • Must have flexible hours

Offers made will be contingent upon successful completion of pre-employment verification and background screening through E-Verify, as well as providing the required employment authorization documentation.

Compensation Details

Compensation: Hourly ($22.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts


Required Skills

Customer Service

Telephone Skills

Organizational Skills

Resy

Phone Etiquette

OpenTable

Guest Relations

Computer Skills

Reservation Management

Reservation Systems

Organized

Read more



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American

Fine Dining, Restaurant Group

1 Employee RecommendationSee Details

Part of Rhubarb Hospitality Collection

Managed by RHC and occupying the entire 101st floor, the vibrant 10,000 square foot space encompasses an a la carte restaurant, a private dining room and an event space. In partnership with renowned architect David Rockwell and Rockwell Group, a truly stylish setting has been designed to enjoy a dining experience at the summit of this 1,296-foot tall tower; a beautiful destination to return to time and time again.

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