Reservationist
Casa Cruz New York
36 East 61st Street, New York, NY
Casa Cruz New York hiring Reservationist in New York, NY

Casa Cruz New York hiring Reservationist in New York, NY

Casa Cruz New YorkMore Info

Full/Part Time • Hourly ($19.00 - $22.00)
Archived: Jan 24, 2025

Sorry, this job expired on Jun 7, 2024. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years


Job Details

Casa Cruz New York, is located in a six-story beaux arts townhouse on 61st Street, between Park and Madison Avenue. Casa Cruz New York has 220 seats across five floors and is open for dinner and drinks. We are focused on the design, development and operation of hospitality brands that, at their core, are about bringing people together. For us, great hospitality starts with our professional and dedicated Reservationists.


We seek responsible, kind, hardworking individuals, with a positive and professional attitude and work-ethic. Our ideal candidates will bring genuine passion for service, hospitality, and enjoy working in a fast paced, high energy work environment.


Responsibilities:

  • Greeting and assisting guests; ensuring a seamless flow through the reservations process 
  • Coordinating and communicating with Management openly regarding reservations
  • Speaking clearly and persuasively in positive or negative situations 
  • Responding to Partner reservation emails in a timely professinal manner
  • Upholding service standards to ensure a memorable guest experience
  • Maintaining and upholding our company's vision and values
  • Demonstrating a passion for details and a willingness to learn
  • Exhibiting a familiarity with daily menus
  • Maintaining a safe, sanitary, and organized work environment

Skills & Requirements:

  • Being Personable, positive, and gracious
  • At least 2 years in a Reservations or Guest Relations position in a upscale dining setting
  • Knowledge of Sevenrooms and Resy
  • Demonstrate clear written and verbal communication skills
  • Able to work in a team environment and welcome feedback and direction
  • Lift up to 25 pounds of weight
  • Fluent in both written and spoken English
  • Ability to reach, bend, stoop, climb up and down stairs, walk and carry multiple objects



Please note: This job description is not intended to be all-inclusive. This position may be required to perform other related duties to meet the ongoing needs of the restaurant.                   


Casa Cruz is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.
 


Compensation Details

Compensation: Hourly ($19.00 - $22.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts

View Job Description

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Part of Santa Cruz Co.

The Santa Cruz Co. is focused on the design, development and operation of hospitality brands that, at their core, are about bringing people together. For us, great hospitality is about quality, elegance, style and fun. We exude a sense of joy in hosting, setting the stage for our guests to have exceptional experiences. Founded by restaurateur and designer, Juan Santa Cruz, our origins are in the vibrancy, boldness and spirit of Latin culture. Like our guests, we have a global view, and with our teams and collaborators we give room for a broad and creative interpretation of our essence at all our properties internationally.
Casa Cruz New York is located in a six-story beaux arts townhouse on 61st Street, between Park and Madison Avenue. We believe it is the perfect location to attract both the business crowd during the day as well as being a fun neighborhood spot in the evening. Designed by Juan Santa Cruz, it’s the perfect place for eating, drinking, socializing and have fun under one roof. Casa Cruz New York, with the highest level of personalized service and engaging atmosphere is set to be hottest opening in New York City this fall. The ground, second and third floors will operate as a normal restaurant open to the public with priority to the partners, while the drawing room on the fourth floor, the private dining rooms on the fifth floor, and the rooftop terrace will be for exclusive use of our partners and their friends and families. Casa Cruz New York has 220 seats across the five floors and will be open from 12pm-1am for lunch, dinner and after dinner drinks.

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