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Reservations Manager
Navy Beach - Montauk
16 Navy Rd, Montauk, NY 11954, United States
Navy Beach - Montauk hiring Reservations Manager in Montauk, NY

Navy Beach - Montauk hiring Reservations Manager in Montauk, NY

Navy Beach - MontaukMore Info

Seasonal • Salary ($55k - $75k)
Expired: May 21, 2024

Sorry, this job expired on May 21, 2024. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years


Job Details

Montauk's Navy Beach Restaurant is seeking a Reservations Manager who has experience with customer service, reservations, administrative skills and the ability to multitask.

Responsibilities Include:

• Managing the reservations team and leading by example.
• Meeting and greeting customers on arrival.
• Recruiting and training reservations staff on all systems and procedures.
• Taking reservations over the phone and through Resy the online system, ensuring all bookings are recorded correctly.
• Taking responsibility for all reservations, making sure all enquires are followed up and documented on the system.
• Maintaining relationships with key clients & VIP’s, ensuring management are aware of any bookings.
• Ensuring all of the team (front of house & kitchen) is fully aware of event bookings, current
and future.
• Review operating practices for the reception team and implement improvements where
necessary.
• Liaising with the Management Team and Kitchen to ensure all departments are up to speed
with daily bookings.
• Put forward ideas with regards to targeting potential customers, building relationships with
key clients & VIPs & promoting new business.

Personal Specification
• Outgoing and approachable, yet professional.
• You will need to be comfortable and confident when dealing with customers.
• Good organizational and communication skills.
• Computer literate.
• Some experience of managing/overseeing a small team would be desirable.
• Be able to think outside of the box


 The ideal candidate will posses:

  • Strong written & verbal communication skills
  • Customer service experience
  • A strong phone manner
  • E-mail etiquette
  • Conflict resolution skills
 
 

Please reply with a relevant resume and a little bit about yourself and availability.

Pay is competitive and based on experience. 


Compensation Details

Compensation: Salary ($55,000.00 - $75,000.00)

Benefits & Perks: Potential Bonuses, Dining Discounts, Housing Available


Required Skills

Conflict Resolution

Customer Service

High Volume Service

Reservation Management Platforms


View Job Description

American, Seafood, International / Fusion

Upscale Casual

Part of Navy Beach

Navy Beach serves casual coastal cuisine in a laid back, family-friendly setting. Positioned on a 200-foot private beach, the restaurant offers prime seating on the sand and some of the best sunsets in the Hamptons. The restaurant features fresh seafood and locally-sourced produce, as well as a large variety of internationally-influenced menu items that change seasonally. Since opening in 2010, the restaurant has become a popular boating destination as well as a go-to place for rosé fans and aficionados, with one of the largest selections of rosé wines in the area.