• Provides exceptional service to every customer.
• Recommends wines to customers based on price, personal taste, and food selection.
• Oversees the serving and storage of wine and trains service team members on the wine selection.
• Ensures wines are served in the correct glassware and at the proper temperature.
• Demonstrates a friendly personality, strong knowledge of wine and spirits, and great interpersonal skills.
• Possesses a strong understanding of regional wine laws, appellations, grape varieties, harvest times, elevation, climate, soil, and fermentation processes.
• Has full knowledge of COQODAQ wine and food menu items, enabling effective salesmanship that enhances both the business and customer experience.
• Accurately takes and enters orders and communicates flow with servers, bartenders, and management.
• Effectively uses point of sale systems and other restaurant technology to account for all sales.
• Handles customer complaints or issues with a positive attitude, notifying management whenever necessary.
• Adheres to high standards of cleanliness, pre-bussing tables when possible.
• Maintains all service tools including decanters, wine keys, and more.
• Reports to each scheduled shift on time, in uniform, and ready to work.   
• Assists other stations or areas of the restaurant when requested by management.
• Responsible for training new employees as assigned.

• Inspects all incoming orders and invoices for accuracy. Ensures no product is damaged or shipped incorrectly.
• Stocks and organizes all wine inventory.
• Updates wine list under the supervision of the Wine Manager.
• Assists with inventory, cellar maintenance, and other organizational and administrative tasks as directed by the Wine Manager.

COQODAQ fully complies with all applicable federal, state, and local anti-discrimination laws by providing equal employment opportunities to all employees and job applicants without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history), or any other legally protected status.

Applicants requiring a reasonable accommodation to perform the essential functions of the job should contact the Human Resources department at [email protected].