Required Years of Experience
1 year
Job Details
PLEASE RESPOND WITH YOUR WORKING AVAILABILITY. WE NEED AVAILABILITY ON THE WEEKENDS.
Welcome to The Hive Front of House! We are a healthy superfood café known for our acai bowls. We opened our second location and are looking for motivated people to have an impact on the future of the brand. Base pay starts at $16 but you get $6 in tips per hour per team member. We guarantee 22 / hour minimum after tips.
The biggest perk of working at the Hive is the freedom to bee yourself. We don't do uniforms or scripts. If you have ideas, it's easy to get them implemented. For free thinkers and those destined to carve their own path in life, we offer the support and guidance (if you want it) to get you to where you want to be. We do our best to create a supportive family environment. We want to see you thrive during your time here and beyond. We always promote from within the ranks. You'll get what you give to this experience. The current manager of both locations started as a dishwasher. We feel indebted to our team members who have helped shape us to this point and hope to do right by them by continuing to grow and offer opportunities. As owners, helping people grow has been the single most fulfilling part of this journey.
As the first face a customer sees, you represent their first impression of the entire business and can make or break their experience. Your job is not “cashier”. It is somewhere between a pharmacist, a talk show host, and a brand manager who happens to know how to work a register. Our customers are our friends. If you’re a social butterfly with a personality bubblier than champagne after a F1 race, this job is for you. Your main responsibility is customer happiness. A secondary component of this job is handling payments, taking guests’ food orders, expediting food orders, quality control, making drinks, bagging takeout orders and cleaning tables.
A great FOH team member shows a true passion for people, an ability to stay calm under pressure, and a sense of accountability to their teammates. They hustle and communicate as a high-functioning team player. A passion for wellness, fitness, and nutrition is a big plus.
SKILLS NEEDED
- Happy Outgoing Attitude! To make people smile, you have to smile first.
- Communication - the core of teamwork
- Genuine and Authentic Personality - we strive to create thoughtful and personalized guest experiences where people connect naturally
- Equanimity - calm under pressure
- Awareness - checking for consistency in orders, scanning guests’ body language and expressions for dissatisfaction, frustration, or impatience and acting accordingly
- Sense of urgency - to execute properly we have to hustle, hustle, hustle.
Compensation Details
Compensation: Hourly ($22.00)
Gallery
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Part of The Hive
The Hive is a superfood café serving our community with healthy bowls, wraps, smoothies, and coffee. We believe you shouldn’t have to sacrifice quality for speed or health for flavor. From our world-famous creamy acai bowls to our hearty warm bowls, we balance macronutrients and portion sizes to optimize your health. We offer options for all diets and fitness goals, from vegan to omnivore, from leaning out to packing on muscle. The “dirty dozen” is organic and our chicken and salmon are ethically sourced. We sneak in beneficial superfoods like blue spirulina and hemp seeds into our dishes to enhance the positive impact to your health.
Our vision is to create an oasis of authenticity, an incubator of progress, where both team members and guests are inspired to develop as humans. As a beehive helps the surrounding ecosystem grow, we help our communities flourish. Everywhere The Hive goes, we want to pollinate positivity and progress. We serve healthy, accessible fare for all, and we do it with a smile. We make a positive impact on our guests’ health and mood, so they may pay it forward and make a positive impact on others. This is why our locations are filled with immersive, colorful art. We hope you are uplifted by the whole of your experience with us.
