Overthrow Hospitality is looking for a Server with some bartending experience to join our team at Ladybird, in the East Village. We are looking for a hospitality professional with highly proficient customer service experience and a positive attitude. They will have a direct impact on the level of service that we offer to our guests, not only through the service you provide but your interaction with the guests themselves. Additionally, you are someone who has a passion for food while remaining motivated, energetic and passionate about what we do.
We are looking to recruit an enthusiastic food server to oversee, enhance, and ensure a pleasant dining experience for our guests. The food server will maintain a positive and respectful relationship with team members, engage with guests in a professional, dignified manner, and inform management of potential service and product issues before they arise. You will perform opening duties to prepare for service and closing duties at the end of your shift. You will employ sound judgment to establish whether to take guests’ food orders swiftly or to allow them time to relax.
To ensure success, you will value our patrons as if they were guests in your home, and take pride in your work. Top candidates will be sincere, hospitable, and hard-working.
Food Server Responsibilities:
- Performing opening duties such as setting tables, polishing glasses, folding napkins, and replenishing condiments.
- Attending pre-shift and general meetings to update knowledge of special offers and stock-related issues, and to discuss service and product matters.
- Assisting management and hosts to meet, greet, and seat guests, and issuing them food and wine menus.
- Introducing yourself to guests, and informing them of special offers and stock shortages before they select items off the menu.
- Ensuring beverages are served swiftly and replenished continuously.
- Ensuring accuracy when entering orders into the point of sale (POS) system.
- Following up on food and beverage orders with the back of house (BOH).
- Checking on guests to establish satisfaction with the product and overall experience, and providing management with feedback.
- Issuing guests with their check on request, and greeting and thanking them sincerely on departure.
- Performing closing duties such as sweeping and vacuuming, and preparing linens for collection by laundry service.
- Food Server Requirements:
- 1+ years of work experience in an upmarket or high-volume restaurant.
- Completion of product knowledge training.
- Proficient with maintaining a solid customer base.
- Excellent verbal communication skills.
- Outstanding people skills.
- Well-groomed, professional appearance.
- Available to work shifts, extended hours, over weekends and holidays.
- Physically fit, agile, and dexterous.
- Ability to stand and walk for extended periods.
- Proficient time-management skills.
TO APPLY
If you think you have what it takes to join our fast growing and dynamic team, please send a copy of your resume/CV and cover letter explaining why you'd be a good fit. All interested candidates are also required to complete our applicant questionnaire found on our careers page:
https://www.overthrowhospitality.com/careers.
Your application will not be considered unless this is completed.
EQUAL OPPORTUNITY EMPLOYER
Overthrow Hospitality is an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. In compliance with the Americans with Disabilities Act, Overthrow Hospitality will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations with the employer.
