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Restaurant Manager
Jean's
415 Lafayette Street, New York, NY
Jean's         hiring Restaurant Manager in New York, NY

Jean's         hiring Restaurant Manager in New York, NY

Jean's More Info

Full Time • Salary ($70k - $80k)
Expired: Jan 7, 2024

Sorry, this job expired on Jan 7, 2024. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years


Job Details

Jean's employs team members who demonstrate a passion for hospitality and dedication to company values and customer service. We are a diverse organization that provides the opportunity to excel in a fast paced multicultural environment. We are always looking for passionate people who will embrace our belief of hospitality, company growth and customer experience. Our commitment to diversity, teamwork, and integrity are indicative of the service we provide to our guests. We offer career opportunities with work/life balances, as well as a rewarding career experience.

As a restaurant manager, you are the head of a dining establishment. You will provide inspiring leadership to a team of workers that can motivate them to work harder and more effectively. You will work with your team to develop strategies that reduce costs and increase sales within the company. You will ensure that patrons have a positive experience when dining in the restaurant.

Due to the nature of our business, this position is required to work weekends and holidays.

The day-to-day responsibilities include but are not limited to:

General Duties and Responsibilities:

  • Trains restaurant staff.
  • Organizes and oversees the staff schedules.
  • Conducts performance evaluations that are timely and constructive.
  • Handles discipline and termination of employees in accordance with restaurant policy.
  • Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
  • Ensures customer satisfaction with all aspects of the restaurant and dining experience.
  • Handles customer complaints, resolving issues in a diplomatic and courteous manner.
  • Ensures compliance with alcoholic beverage regulations.
  • Estimates food and beverage costs.
  • Manages inventory and purchases food and supplies.
  • Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
  • Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service..
  • Maintains sales records and tracks cash receipts.
  • Prepares and submits operations reports and other documentation requested by the regional manager.
  • Performs other duties as assigned.

The requirements for this position include but are not limited to:

Knowledge and Skills

  • Strong supervisory and leadership skills.
  • Excellent interpersonal skills with a focus on customer service.
  • Excellent time management skills.
  • Excellent organizational skills and attention to detail.
  • Familiarity with food handling, safety, and other restaurant guidelines.
  • Proficient with Microsoft Office Suite or related software.
  • High school diploma or equivalent required.
  • Previous restaurant experience required, management experience preferred.
  • Successful completion of corporate training program required

Education & Experience

  • A minimum of 2 years working in food and beverage industry
  • A minimum of 1 years of personnel management
  • Experience in resolving customer issues/complaints as well as overall excellent customer service required
  • Solid time management, organization and prioritization skills
  • Proven ability to effectively build and foster a team environment
  • Ability to make decisions in a fast-paced environment
  • Ability to effectively communicate verbally and non-verbally with others
  • Ability to work with all personality types even in adverse situations
  • Ability to prioritize, anticipate situations, and take quick action
  • Ability to manage multiple projects and recommend/implement effective solutions
  • Demonstrated commitment to customer service
  • Excellent problem solving/decision making skills
  • Ability to work independently and proactively in a fast-paced environment.

Compensation Details

Compensation: Salary ($70,000.00 - $80,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Potential Bonuses, Dining Discounts


Required Skills

Wine Service

Customer Service

POS Systems

Scheduling

Food Safety Knowledge

Conflict Resolution

Staff Management of up to 20

High Volume Service

Leadership

Restaurant Management

Communication

Service Procedures

Attention to Detail

Positive Attitude

Reservation Management Platforms

Wine Knowledge

Professionalism

Organizational Skills

Problem Solving

People Skills

Teamwork

Food and Wine Knowledge

Read more

View Job Description

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American

Bar / Lounge, Upscale Casual, Night Club / Jazz Club

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