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Assistant General Manager
Only Love Strangers
200 Allen Street, New York, NY 10002
Only Love Strangers hiring Assistant General Manager in New York, NY

Only Love Strangers hiring Assistant General Manager in New York, NY

Only Love StrangersMore Info

Full Time • Salary ($80k - $85k)
Expired: Jan 6, 2024

Sorry, this job expired on Jan 6, 2024. Below are other jobs that may be of interest to you.

Required Years of Experience

3 years


Job Details

INTRODUCTION

The cocktail bar and restaurant, Only Love Strangers, is a reflective oasis in downtown NYC at the border of the East Village and Lower East Side serving Mediterranean inspired fare focusing on Spanish, Italian, and Greek influences and elegant cocktails. The design is sleek and monochromatic. The two story space transcends 1960’s/70’s surrealism and utilizes different elements created by NYC artists throughout. Weekly live Jazz, of all styles, creates a spellbinding experience whether surrounded by loved ones or strangers.  


WHAT WE LOOK FOR IN A CANDIDATE

Happiness, Humor, Human

  1. Individuals who are joyful, passionate about the hospitality industry, eager to learn and grow with the company, caring for guests, coworkers and company
  2. Hardworking, reliable, punctual, detail oriented, respectful


JOB DESCRIPTION

Assistant General Manager responsibilities are to assist the General Manager/Director, including maintaining the restaurant’s standard, operation, revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and guest-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.


RESPONSIBILITIES

  • Opening and closing the restaurant.
  • Have knowledge of all menu items, garnishes, contents and preparation methods
  • Have knowledge of beverage lists and promotions
  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize guest satisfaction
  • Respond efficiently and accurately to guest complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Events management 
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs of good for FOH and BOH
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s standards,  image and suggest ways to improve it
  • Manage operational costs and identify measures to cut waste
  • Assist in creating detailed reports, training materials, inventory, revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper guest service practices and create a happy working culture
  • Implement policies and protocols that will maintain future restaurant operations
  • Must be on duty during service
  • Opening and closing the restaurant.
  • Have knowledge of all menu items, garnishes, contents and preparation methods
  • Have knowledge of beverage lists and promotions


QUALIFICATIONS

  • 3-5 years of proven work experience as a Restaurant Manager, Service Manager, Hospitality Manager or similar role
  • BS degree in Business Administration; hospitality management or culinary schooling is a plus
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Familiarity with restaurant management software
  • Strong leadership, motivational and people skills
  • Acute financial management skills
  • Leadership to guide and inspire the staff
  • Understanding of how the food service industry works
  • Strong organizational skills to keep things running smoothly
  • Problem-solving skills for unexpected circumstances and situations 
  • Financial knowledge to manage the budget effectively and keep the restaurant profitable
  • Analytical skills to interpret reports and make data-driven decisions
  • Events Planning and management 
  • Guest service and interpersonal skills to create positive relationships
  • Flexible availability on weekdays, weekends and public holidays
  • NYC Food Handlers Permit is required

Both Management and Chefs may give special tasks as the business needs. These tasks include specific instructions that may be outside of your scope.


Physical demands of the job:


This position requires standing for long periods of time, pushing and pulling up to 60 pounds and lifting up to 50 pounds, bending and twisting about 20% of the time. Working around food allergens, and around hot ovens, working with cleaning allergens.




Compensation Details

Compensation: Salary ($80,000.00 - $85,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses, Dining Discounts, Wellness Program


Required Skills

Restaurant Management

Staff Management of up to 20

Wine Service

POS Systems

Scheduling

Food Safety Knowledge

Conflict Resolution

Leadership

Communication

Can Lift Up to 50 Lbs

Attention to Detail

Service Procedures

Team Management

Organizational Skills

Reservation Management Platforms

Inventory Management

Fine Dining Service

Microsoft Excel

TIPS Certified

Food and Beverage Pairing

Events Management

Ordering / Purchasing

Toast POS

Wine Knowledge

Financial Management

Management

Recruiting

Staff Training

Spirits Knowledge

Resy

Business Management Knowledge

Budgeting

Computer Skills

Read more

View Job Description

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OPENING SOON

Mediterranean, Italian, Spanish, Greek

Bar / Lounge, Night Club / Jazz Club

Part of MáLà Project

The cocktail bar and restaurant, Only Love Strangers, is a reflective oasis in downtown NYC at the border of the East Village and Lower East Side serving Mediterranean inspired fare focusing on Spanish, Italian, and Greek influences and elegant cocktails. The design is sleek and monochromatic. The two story space transcends 1960’s/70’s surrealism and utilizes different elements created by NYC artists throughout. Weekly live Jazz, of all styles, creates a spellbinding experience whether surrounded by loved ones or strangers.