We are looking for an upbeat, energetic and forward thinking AGM to lead our service team!
Essential Duties and Responsibilities
- Liaise with the kitchen staff for food items/orders
- Lead a service and event team
- Constantly work to improve the hygiene standards and service at the bar
- Create new and innovative ideas to boost restaurants income
- Train develop and guide new staff
- Handle all guest service issues in an immediate and professional manner
- Ensure that the restaurant and staff comply with relevant state and federal guidelines
- Deliver excellent customer service in an efficient manner
- Maintain updated knowledge of hotel and general local area information
- Act and present yourself in a professional manner
- Develop and maintain positive communication and teamwork
- Other duties as assigned.
Education and Work Experience:
- High school diploma or general education degree (GED); and 5 years of related management experience in the restaurant industry.
- Previous hospitality Industry experience required. Craft beer and craft cocktail experience a plus.
While performing the duties of this job, the manager is required to stand, sit, or walk for an extended period. The employee may frequently be required to stoop, kneel, and crouch for the duration of shift. The ability to balance will also be required in the delivery of food and drinks. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
Qualifications:
5 years in the hospitality industry as a Manager in recent years. Heavy concentration on bar sales, craft beer and craft cocktails.
Must have the ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Must be detail oriented, possess strong organizational and time management skills and the ability to multitask. Ability to work a flexible schedule including weekdays, weekends, holiday and nights.
Skills:
*Ability to read and comprehend simple instructions, short correspondence, and memos.
*Ability to write simple correspondence.
*Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
*Reasoning ability and computer skills
*Basic I.T. and A.V. knowledge
*Ability to carry out detailed but uninvolved written or oral instructions.
*Ability to deal with problems involving a few concrete variables in standardized situations.
*Understand the specifics of being an Equal Opportunity Employer