Coco’s, is the restaurant within the members-only club Colette, the newest addition to the portfolio of Santa Cruz Co., an international hospitality company founded in 2004 by restaurateur and designer Juan Santa Cruz.
Amongst properties in Buenos Aires and London, Coco’s is located on the 37th floor of the General Motors Building in Midtown Manhattan. Coco's is currently open Monday-Friday and closed on weekends.
We are currenty seeking enthusiastic hospitality driven individuals to join our team.
Position Responsibilites:
- Welcoming and greeting guests; ensuring a seamless flow through the restaurant and to arranged dining tables.
- Checking-in, storing, securing, and retrieving outerwear and assorted personal belongings for guests.
- Speaking clearly and persuasively in positive or negative situations and responding well to questions
- Upholding service standards to ensure a memorable guest experience.
- Demonstrating a passion for details and a willingness to learn
- Maintaining a safe, sanitary, and organized work environment
General Requirements:
- Organized and high functioning when under pressure
- Creative and ambitious team player
- Genuine, positive and engaging personality while demonstrating a passion for detail and a willingness to learn.
- Sensitive and inclusive of all cultural and gender nuances
- Background in handling confidential materials with full discretion
- General understanding of communication systems including but not limited to handheld and desktop devices.
- Proficient when working with Apple products including but not limited to MacBook and iPad.
- Experience with Nexudus, SevenRooms, Microsoft Office and Kustomer software is preferred.
Required Experience & Qualifications:
- Being Personable, positive, and gracious
- At least 1 year in a Host position in an upscale dining or hotel reception setting
- Knowledge of reservation systems
- Has a sincere interest in the hospitality industry.
- Demonstrate clear written and verbal communication skills.
- Able to work in a team environment and welcome feedback and direction.
- Fluent in both written and spoken English.
- Ability to reach, bend, climb up and down stairs, walk, carry multiple objects.
Physical Requirements:
- Must be able to stand for extended periods of time.
- Must be able to handle items that weigh up to 50 lbs.
Coco's at Colette is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.