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Manager
Il Buco Family
47 Bond Street, New York, NY
Il Buco Family hiring Manager in New York, NY

Il Buco Family hiring Manager in New York, NY

Il Buco FamilyMore Info

Full Time • Salary ($85k - $95k)
Expired: Dec 30, 2023

Sorry, this job expired on Dec 30, 2023. Below are other jobs that may be of interest to you.

Required Years of Experience

5 years


Job Details
Are you looking for a company that allows you to just deliver WOW!

IL Buco Family is calling for Managers of all levels to join us!

 Responsibilities:
  • Maintain proper flow of service while upholding the highest level of service standards, product quality, and cleanliness
  • Lead by example in properly executing all service standards and protocols
  • Perform administrative tasks including but not limited to financial reports, scheduling, payroll processing, facilities maintenance, and Health Department checks
  • Conduct daily and on-going comprehensive education for FOH team members
  • Assist in the recruitment, training, and retention of all FOH staff
  • Ensure that all team members are trained and follow all safety and DOH sanitation policies and procedures 
  • Update all printed and digital menu materials including POS system, based on product selection and availability
  • Assist in executing new restaurant initiatives and service protocols through staff training
  • Interact with guests in the dining room to ensure service and food quality, handle guest issues or complaints and any special requests
  • Recognize repeat & VIP guests, ensuring best experience and further development of regular clientele
  • Act as liaison with Events manager for event execution, being the point of contact with guests on arrival
  • Drive and support the continual development of FOH team members by upholding performance expectations, providing ongoing feedback, and offering input for regular performance reviews
  • Execute FOH team training as determined by GM and Director of Operations
  • Daily Shift Management, including including opening and closing procedures – ensure all staff arrive on time, menus are ready, cash procedures are done, restaurant is set and all staff are in uniform for the start of their shift – Floor presence during service is required
  • Assist in managing customer service responses and leading all guest recovery efforts including but not limited to online feedback, guest complaints, and immediate service recovery
  • Disciplinary management of FOH service staff including coaching and counseling procedures, write ups, and coaching in the moment
  • Work in tandem with the BOH Mgmt team to ensure the overall morale of the restaurant and a unified management team



Compensation Details

Compensation: Salary ($85,000.00 - $95,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Potential Bonuses, Dining Discounts


Required Skills

P&L Budgeting

High Volume of Guests

Scheduling

Business Operations

Wine Knowledge

Italian Cuisine

Table Service

Guest Service

Employee Management

Read more

View Job Description

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Mediterranean, Italian, European

Upscale Casual, Restaurant Group, Fine Dining, Wine Bar

Part of Il Buco Family

The il Buco Family started with the restaurant Gourmet magazine calls "one of the best and most exciting in America" started life in 1994 when independent filmmaker Donna Lennard and her Italian partner, Alberto Avalle, opened an off-the-beaten path antique store on cobblestoned Bond Street. A modern day trading post of crafts and culture, il Buco attracted an eclectic clientele of locals, lured in by the warmth and magic of the space, the worn patinas of the primitive antiques and Americana, and eventually the aromas of the kitchen, as the couple transformed the rustic antique store into a charming restaurant attracting an incredible roster of chefs over the years and bringing the restaurant international acclaim.