Server Assistant

ABOUT THE ROLE:

Job Description:

Scratchboard Kitchen is seeking a professional Server/Bar Assistant to join our team at the most exciting, farm to table restaurant in Downtown Arlington Heights! This role will support our full service/quick service/bar service in the roles of food running as well as bussing and maintaining all areas during operating hours.

Hours of brunch operation: Wednesday through Sunday 8 am - 3 pm. 
Hours of dinner operation: Thursday, Friday, & Saturday 5 pm - 9:30 pm.

Located in the heart of Downtown, Scratchboard Kitchen is looking to create a tight-knit team of professionals. This team will both communicate our mission of locally and responsibly sourced offerings all made “from-scratch”, as well as provide a welcoming, casual, and upscale environment for our guests.

Essential Responsibilities:

• Must have open availability including mornings, evenings, weekends and holidays.
• Working closely with all Front of House and Back of House professionals as well as management to provide outstanding customer service to each and every guest from our community.
• Executing the craft of table maintenance to the highest standards.
• Food and beverage menu knowledge and retention.
• Responsibly serving alcohol and food as well as maintaining a clean workspace.
• Must have a valid Food Handler and BASSET Certificate prior to start date.
• Ensuring that the highest level of quality of product and service offerings is delivered to all guests, including personally interacting with all guests encountered.
• Maintain clean dining areas at all times.
• Work with BOH management to ensure that all food prep and storage areas are kept clean and organized.
• Help to ensure that the restaurant is compliant with all health and safety code requirements at all times.
• A proactive outgoing work-personality.
• Positive attitude and willingness to be a team player.
• Demonstrated positive approach to problem-solving.

Preferred, but not required:

• Restaurant experience.
• Customer service experience.
• Excellent communication skills.
• A clean professional appearance. 
• A strong understanding of food and beverage trends and ingredients associated with modern restaurants.

ABOUT SCRATCHBOARD KITCHEN:

Restaurant Concept:

Upscale casual restaurant in downtown Arlington Heights serving simple yet elevated scratch-made farm to table fare, coffee, fresh pressed juice, and alcoholic beverages.

Our Vision:

The restaurant will aim to serve as a community gathering place for family and friends to comfortably enjoy time together while sharing a carefully crafted and beautifully presented meal. Although the focus will be on the dine-in experience, a coffee bar/counter will also allow for take-out service where patrons can grab coffee, fresh pressed juice, kombucha, and other breakfast items. The space provides a cozy yet refined environment, consisting of warm, earthy tones to create a comfortable and inviting atmosphere. Our goal for the menu is to provide upgraded classic favorites made primarily from organic, locally sourced ingredients.

Our Mission is for our guests to know Scratchboard Kitchen as a haven where they will always be welcomed, where they can find carefully crafted and beautifully presented food & beverage offerings that are both nourishing and indulgent, and where they always experience excellent service that exceeds their expectations.