Who we are looking for…

The ideal candidate is a hardworking and organized individual who thinks creatively. Must communicate effectively in all mediums and at a quick pace. He or she should enjoy solving problems in a high pressure environment. Organization and time management skills are vital. A background in hospitality management is required.

Requirements:

• 2 years of hospitality management experience in a full-service operation
• Proficiency in Microsoft Office and Computer functions in general
• Expertise knowledge of POS (Point of Sale) systems

Responsibilities...

The General Manager is responsible for the day to day operations.

• Operations Management.
  • Be accountable for all facets of the operation including the following:
    • Oversees daily operations of a high-volume F&B operation
    • Perform opening and closing duties
    • POS – front and back of the house operations
    • Manage atmosphere of the property including lighting, music, and temperature levels
    • Manage all inventory and equipment
  • Book DJs and Promoters
• Financial Management
  • Oversee and assume responsibility for all financial aspects of the operation including the following:
    • Controls operational cost and identify ways to increase profit
    • Verify all daily sales transactions
    • Proper cash handling procedures
    • Oversees bank deposits based off a corporate approved schedule
    • Authorize comps and voids for service personnel
  • People Management
    • Develop management team and all employees in areas including personal growth, operational knowledge, interpersonal skills, and teamwork
    • Work with managers to create optimal work schedules for each department
    • Source and recruit FOH & BOH team members
    • Create agenda and conduct periodic management meetings
    • Schedule, conduct and document employee reviews
    • Recruit, Interview, hire, document, and train new front of the house employees
  • Guest Relations Management
    • Establish a rapport with guests to promote good will
    • Primary liaison for our clientele
    • Address guest complaints and problems effectively and courteously on an as needed basis
  • Compliance
    • Assure Compliance with and uphold applicable policies and requirements of employment laws and Gerber Group policy and procedures including the following:
      • Food Handler’s Certification
    • Complete opening sanitation checklist, assign sanitation projects to hourly staff, and adhere to sanitation guidelines as prescribed by standing state and city codes
    • Maintain quality standards including consistency and presentation
    • Ensure proper storage according to standing operating procedures
    • Adhere to standing “zoning” procedures
    • Maintain a clean and orderly work area to ensure safety
      • Alcohol Awareness Certification (where applicable)
      • Sexual Harassment/Discrimination Training
      • GERBER GROUP HR Policies and Procedures
    • Reporting
      • Document appropriate information in Management Log Book/Software Programs and review daily
      • Review pertinent Rating Reports and make appropriate adjustment
    • General
      • Complete projects as assigned in a timely manner
      • Attend appropriate management meetings and periodic informational meetings
      • Cultivate personal growth and entrepreneurial skills based on reviews and feedback from supervisors.
      • Maintain a well-manicured appearance and persona that reflects the established image of the company