Server
Private Listing
New York, NY

Full Time • Hourly ($25.00 - $40.00)
Archived: Nov 27, 2024

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Required Years of Experience

3 years


Job Details

Now Hiring for Upscale Dining Restaurant Server with a minimum of 3 years experience! MUST have WINE & LIQUOR KNOWLEDGE. MUST KNOW HOW TO UPSELL!

Essential Functions

Must be willing and able to:

 

  • Effectively service a 6 table station within 2 weeks of start date.
  • Accurately account for and balance all sales and receipts.
  • Communicate clearly with the bar and kitchen both verbally and utilizing the computer register system.
  • Communicate effectively with co-workers.
  • Complete all sidework when and as assigned.
  • Present and encourage current promotional information and materials to guests.
  • Accurately account for all guest checks issued.
  • Accurately record and account for all items ordered and served.
  • Accurately accept payment from guest.
  • Secure manager’s approval and signature for any complimentary or voided item.
  • Notify guest of any automatic gratuity and/or charges.
  • Perform calmly and effectively under pressure.
  • Communicate with guest clearly, patiently, courteously and with good humor.
  • Perform varied duties to ensure all aspects of service according to standing operating procedure.

 

Accountabilities

 

Must be willing and able to:

 

  • Be an active team player.
  • Follow supervisor’s instructions.
  • Perform under more than average stressful conditions.
  • Make appropriate judgment calls under stressful conditions.
  • Lead a team of co-workers and effectively delegate appropriate duties to achieve optimum service to guests.
  • Acquire and wear appropriate uniform as prescribed in the training manual.
  • Maintain and clean uniform.
  • Maintain a well manicured appearance and persona that reflects the established image of the company.
  • Read and be accountable for the information in the Employee Handbook and Safety and Training Manuals.

 

Qualification Standards

 

Must provide a minimum of 3 year service experience or equivalent training. After training, must be able to pass an exam in English with 90% or better in each of the following:

 

  • Menu and specials.
  • Wine list.
  • Liquor list and special drinks.
  • Liquor liability laws and knowledge.
  • Accounting procedures.
  • Layout of location including table numbers and station numbers.
  • Individual location orientation material including rules and philosophies.

 

Must be willing and able to:

 

  • Master English language sufficient to communicate effectively.
  • Meet personal schedule requirements punctually.
  • Be courteous, pleasant and good natured.
  • Respond to the needs of difficult guests with patience and courtesy.
  • Accept constructive criticism.
  • Get along with co-workers.
  • Provide a clean, well manicured persona which reflects the established image of the location.
  • Stand and walk for an entire shift.
  • Safely transport beverages/food to guest table over slick, uneven surface.
  • Transport beverages to service a party of 4 in a single trip.
  • Transport beverage and food items from source to any guest table continually throughout a shift.
  • Safely move about in all areas of the location.
  • Work nights, weekends and holidays.

 

Rules

 

The following are some rules that must be recognized:

 

  • May not take or give away any unauthorized company property including food or beverage.
  • May not eat or drink certain unauthorized items during a shift.
  • Must notify a guest of any automatic gratuity and/or charges.
  • May not hint, connive or question a guest regarding a gratuity.
  • May not work under the influence of alcohol or other mood altering substances.
  • May not keep any unauthorized items in personal locker.
  • May not resort to any physical violence or harassing behavior.


Compensation Details

Compensation: Hourly ($25.00 - $40.00)


Required Skills

Wine Service

Customer Service

POS Systems

High Volume Service

Teamwork

Food Safety Knowledge

Service Procedures

Positive Attitude

Communication

Read more

View Job Description

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