The General Manager is responsible for leading the restaurant operations including establishing and maintaining guest services. He/she is responsible for the various tasks involved in the overall operation of the restaurant including opening and closing the restaurant, measuring business trends, maximizing sales/profitability by developing staff, controlling expenses, shortages and all aspects of service delivery and guest satisfaction.  Must have high volume upscale dining experience as a lead, supervisor, or manager. 

Key Responsibilities/Duties:

• Ensure that each guest receives outstanding service by providing a friendly, professional environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of guest service.
• Provide leadership for employee relations through effective communications, coaching, training and development.
• Build a strong relationship with the Chef and back of house team.
• Assist in managing  culture and policy deployment in the areas of restaurant service and overall quality dining experience, safety, guest satisfaction, and employee relations.
• Responsible for the facilities day-to-day operations (such as distributing building access keys, menus, reservations, office technology and HR related activities, etc.)
• Plan and assign daily goals, tasks & assignments. Assure proper completion through follow-up.
• Assist in managing budget/labor and operating expenses for the purpose of driving revenue, controlling costs and increasing profit.
• Assist in managing compliance with state and federal regulations as well as, adherence to all Company policies and procedures.
• Assist in managing restaurant inventory, facility maintenance and staffing requirements.
• Perform other related duties as assigned.

Education/Experience Desired:

Bachelor’s degree or equivalent experience

 Specific Knowledge, Skills, and Attributes:

• Leadership: A demonstrated ability to lead people, communication results, and motivate
• Planning: Ability to perform short and long range planning
• Excellent interpersonal and communication skills
• Excellent project and program management skills
• Ability to lead and train 
• Computer proficient