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Assistant General Manager
Elle
3221 Mt Pleasant St NW, Washington, DC 20010
Elle hiring Assistant General Manager in Washington, DC

Elle hiring Assistant General Manager in Washington, DC

ElleMore Info

Full Time • Salary (Based on Experience)
Expired: Dec 26, 2023

Sorry, this job expired on Dec 26, 2023. Below are other jobs that may be of interest to you.

Required Years of Experience

0-1 years


Job Details

Ellē, is a Michelin rated and James Beard Nominated all day cafe, restaurant, bar, and bakery located in the Mt. Pleasant Neighborhood of Washington DC.  We are in search of an Assistant General Manager to help with our team of 50!

Job Description:
Assistant General Manager
Salary: Based on experience
Reports to: General Manager, Executive Chef, Owners

Supervises: Cafe Manager, Bar Manager, Captains, Closers

Position Summary: The Assistant General Manager helps oversee the daily operations of the restaurant and plays a key role in maintaining the highest standards of service, quality, and customer satisfaction. This position requires strong leadership, organizational skills, and a commitment to delivering a superb dining experience. The position also helps with managing personnel-related issues, payroll, maintaining employee records and supervising the performance of employees. 


Shared Responsibilities with Lead Management:

  • Team Leadership: Manage, motivate, and mentor restaurant staff, including servers, kitchen staff, and front-of-house personnel, to ensure exceptional customer service and a positive work environment.
  • Operational Efficiency: Optimize restaurant operations by implementing efficient workflows, procedures, and scheduling to meet customer demand while controlling costs.
  • Customer Satisfaction: Ensure a high level of customer satisfaction by monitoring service quality, addressing customer feedback, and resolving issues promptly and professionally.
  • Inventory Control: Manage inventory levels, including food, beverages, and supplies, to prevent shortages, minimize waste, and maintain product freshness.
  • Health and Safety Compliance: Enforce health and safety standards, food safety protocols, and cleanliness guidelines to ensure a safe and sanitary dining environment.
  • Financial Management: Monitor budget and financial performance, analyze sales data, and implement cost-control measures to achieve financial targets.
  • Staff Training: Develop and implement training programs to enhance staff skills, product knowledge, and service standards.
  • Shift Management: Oversee shift schedules, staffing levels, and labor costs to ensure optimal coverage during peak hours and maintain a smooth operation.
  • Vendor Relations: Build and maintain relationships with suppliers, negotiate contracts, and monitor deliveries to secure high-quality ingredients and cost-effective supplies.
  • Facility Maintenance: Ensure the restaurant's physical appearance is well-maintained, addressing repairs and maintenance as needed.
  • Compliance: Ensure compliance with local, state, and federal regulations, including alcohol licensing and labor laws.


Requirements:

  • ABRA Alcohol Manager’s License
  • Food Handlers License
  • Proven experience with a leadership role within the restaurant industry.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in restaurant management software and point-of-sale systems.
  • Financial acumen and budget management experience.
  • Knowledge of food safety regulations and health codes.
  • Strong problem-solving and decision-making skills.
  • Customer-focused mindset and commitment to service excellence.
  • Adaptability and flexibility to work in a fast-paced environment.
  • Ability to work evenings, weekends, and holidays as needed.

Benefits & Perks: 

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off
  • Dining Discounts

Compensation Details

Compensation: Salary (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Potential Bonuses, Dining Discounts

View Job Description

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