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Lead Host
Basant Modern Indian
1939 West Byron Street, Chicago, IL
Basant Modern Indian hiring Lead Host in Chicago, IL

Basant Modern Indian hiring Lead Host in Chicago, IL

Basant Modern IndianMore Info

Full Time • Hourly ($18.00 - $20.00)
Expired: Dec 25, 2023

Sorry, this job expired on Dec 25, 2023. Below are other jobs that may be of interest to you.

Required Years of Experience

1 year


Job Details
Basant is seeking a passionate and dedicated Full-Time Lead Host / Hostess and Customer Service Lead to join our team. Full-Time position assumes 5-6 shifts per week, totaling approximately 30+ hours a week.  Attendance is required as follows: Wednesday through Saturday evenings and Sunday brunch; Sunday dinner availability is negotiable. 

Pay will be based on prior experience at a comparable estalishment, demonstrated independence in the role, and consistent adherence to Basant's customer service standards.  Performance and Retention Bonus, payable quarterly, based on the following factors: highest weighted category is attendance, particularly during high volume shifts and on holidays/special events, in addition, the following factors will be weighed, demonstrated excellence in anticipating and problem solving customer issues, and independence in managing all aspects of the position.  

This is a highly integrated role for both the individual and for us at Basant.  Full-Time availability, particularly holidays, weekends, evenings and on busy shifts is an essential requirement of the position.  You will be expected to independently maintain the flow of service throughout the dining room, smoothly operating our reservation system, and taking and entering To-Go orders and sending out orders.  The position requires ability to design/format special menus and regularly key in updates to menus. The ideal candidate must have reliable attendance, be pleasant, conscientious, and professional with excellent hospitality instincts and drive to provide customer service. You must be able to operate effectively as part of a team, communicate clearly, and ensure smooth service operations and quality service.

Compensation Details

Compensation: Hourly ($18.00 - $20.00)

Benefits & Perks: Health Insurance, Dental Insurance, Dining Discounts, Family Meal


Required Skills

Customer Service

POS Systems

High Volume Service

Professional Communication

People Skills

Staying Calm Under Pressure

Reservation Management Platforms

Menu Formatting

Read more

View Job Description

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