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Service and Wine Director
Reverie
3201 Cherry Hill Ln, Washington, DC 20007, USA
Reverie hiring Service and Wine Director in Washington, DC

Reverie hiring Service and Wine Director in Washington, DC

ReverieMore Info

Full Time • Salary (Based on Experience)
Expired: Dec 24, 2023

Sorry, this job expired on Dec 24, 2023. Below are other jobs that may be of interest to you.

Required Years of Experience

3 years


Job Details

Service/Wine Manager - Job Description


ABOUT

Inspired by Chef Johnny Spero’s global travels, yet rooted in his Mid-Atlantic upbringing, Reverie is a transportive fine-dining experience without pretension or fuss. 

Hidden in a Georgetown alleyway, Spero has redefined luxury in a comfortable, inviting atmosphere, showcasing masterful culinary creativity alongside upbeat music and minimalist decor. The tasting menu skews heavily coastal, from Maryland crab to Spanish turbot, with a sense of humor and novelty that balances the sheer beauty of Spero’s cooking. Simultaneously indulgent and charmingly casual, the restaurant invites guests to bring a sense of curiosity, while leaving their troubles at the door.


SUMMARY

As the Service and Wine Manager at Reverie, reporting directly to the Chef/Owner, this role harmonizes the leadership of a General Manager with the specialized expertise of a Wine Director. Overseeing service excellence and crafting a distinguished wine program, you'll ensure seamless integration for elevated guest experiences. Responsibilities include strategic planning, achieving sales targets, payroll and tip management, and maintaining exceptional guest satisfaction. This position uniquely merges the finesse required for Reverie's status with the specialized duties of a wine expert, contributing to the restaurant's overall excellence in service and guest experience.

Daily Responsibilities:

  • Lead and coordinate the service team to achieve objectives in sales, quality, and guest satisfaction by fostering a positive working environment.
  • Manage and develop team members for individual growth and excellence in service and wine knowledge.
  • Ensure consistent, timely communication with all stakeholders, implementing and enforcing policies, procedures, and training programs.
  • Oversee the consistent preparation and service of food and beverages according to established standards.
  • Manage cash handling procedures and make employment decisions in coordination with the Chef/Owner.
  • Maintain guest experience standards, stepping in to address operational challenges if needed.
  • Drive staff education and development related to service, wine, and beverages.
  • Maintain equipment in optimal working condition and manage required paperwork promptly.
  • Efficiently schedule labor as per business needs while meeting cost objectives.
  • Uphold and enforce personnel policies and procedures, administering corrective actions when necessary.
  • Lead in-depth knowledge of the menu, wines, and beverages served.
  • Offer wine recommendations based on guests’ preferences, meals, and budgets.
  • Communicate wine knowledge effectively and enthusiastically to guests and team members.
  • Manage sales, service, quality, and facility appearance through employee training and fostering a positive working environment.
  • Develop team members in wine knowledge and service standards.
  • Coordinate with the Chef/Owner for employment and termination decisions.
  • Ensure a superior guest experience during operational challenges.
  • Drive staff education and development specifically related to wine and service.
  • Manage inventory, ordering, vendor relations, and oversee the wine cellar’s organization.
  • Embody the establishment’s culture and translate it into the overall team dynamics.
  • Ensure compliance with health, safety, and labor regulations.

Miscellaneous Projects:

  • Lead recruitment efforts, conduct interviews, and schedule Dining Room teams including for Private Events.
  • Maintain Service/Training Manuals related to Food and Beverage.
  • Conduct Performance Counseling and reviews for staff.
  • Organize Property Maintenance and scheduled repairs.
  • Attend meetings, contributing ideas for the establishment’s growth.

Expected Behaviors:

  • Embody core values, drive their integration into all aspects of leadership.
  • Represent the establishment professionally, demonstrating loyalty and commitment.
  • Focus on enhancing the guest and employee experience with integrity and honesty.
  • Work collaboratively, maintaining respectful dialogue to solve problems and innovate.
  • Communicate and instill the Chef/Owner’s vision and management philosophy among team members.
  • Take ownership of personal performance and inspire team growth and innovation.
  • Provide efficient leadership fostering a respectful work environment.
  • Aim for continual improvement of the establishment and its operations.

QUALIFICATIONS

Education


Minimum Level:

High School Diploma or equivalent.

Basic math and computer skills.


Preferred Level:

BA in Related field.

Advanced computer skills.


Relevant Work Experience


Minimum Level:

3 years of related food, beverage and/or service management experience in a fine dining atmosphere.


Preferred Level:

5+ years of related food, beverage and/or service management experience in a fine dining atmosphere.


Certification/Achievements


Food Sanitation Certification


Essential Functions


Strong interpersonal skills.


Have excellent written and verbal communication skills.


Physical Requirements


Be able to stand/walk for long periods of time.

Able to work in a fast paced and changing environment.

Must have the ability to work 60 hours per week.

Be able to lift 50 pounds numerous times and bend and reach frequently.


Salary Listed: BOE


Benefits: 

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k

Commuter Benefits

Potential Bonuses

Dining Discounts


Compensation Details

Compensation: Salary (Based on Experience)

Benefits & Perks: Health Insurance, Paid Time Off, Potential Bonuses, Dining Discounts, Wellness Program


View Job Description

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A Michelin-starred Georgetown neighborhood gem, Reverie is an intimate, transportive dining experience from award-winning chef Johnny Spero. Bold, surprising and playful, the menu draws from the local daily catch, as well as the finest global ingredients.

Awards
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