Job Details
- Maintain a complete understanding of all business policies, standards, procedures, and
training programs
- Collaborate regularly with ownership, as well as other members of the management team,
to develop strategies to manage restaurant financials such as food and beverage costs and
labor efficiency
- Manage the FOH and BOH teams on a day-to-day basis, working to create a positive
environment, driving sales and motivating the team and creating exceptional guest
experiences
- Regularly oversee Floor Shifts, adding to the employee and guest experience
- Oversee guest satisfaction by monitoring, evaluating, and auditing food, beverage and
service offerings
- Work with Director of Operations and other members of management in all aspects of
hiring, training, coaching, and overall development of team members including orientation,
performance reviews and any necessary disciplinary actions
- Maintain safe, secure, and healthy facility by establishing, following, and enforcing NYC
sanitation standards and procedures; complying with Department of Health and legal
regulations
- Assist in maintenance and execution of Wine Program and service
- Perform any other related services reasonably requested from time to time, consistent with
the terms and intentions of the General Manager position
Required Skills & Qualifications
- 1-2 years of relevant experience required
- College degree preferred
- NYC Food Protection Certificate required
- Fluency in both written and spoken English required
- Should be proficient in relevant online platforms and/or computer software, including but
not limited to, reservation platforms, delivery services, scheduling software, and POS
systems
- Ability to lift 50+ pounds
- Ability to walk, stand, and/or bend continuously for extended periods of time, as required
to perform essential job functions