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General Manager
Due South
301 Water Street Southeast, Washington, DC
Due South hiring General Manager in Washington, DC

Due South hiring General Manager in Washington, DC

Due SouthMore Info

Full Time • Salary (Based on Experience)
Expired: Dec 21, 2023

Sorry, this job expired on Dec 21, 2023. Below are other jobs that may be of interest to you.

Required Years of Experience

5 years


Job Details

Due South, part of Georgetown Events Hospitality Group, is looking for a dynamic and professional General Manager to join our growing team. Located on the Capitol Riverfront in Navy Yard, Chef Rusty Holman and his team honor the distinctive and hallowed traditions of the southern region, preparing his cherished family recipes that have been handed down for generations. Between his signature house-smoked barbecue and regional classics like shrimp and grits, he takes pride in his efforts to come to the community with new ideas and exciting culinary experiences.


Learn more about Due South here: www.duesouthdc.com


Restaurant General Manager responsibilities include, at the base level, maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation as well as maintain high production, productivity, quality, and customer-service standards.


To be successful in this role, you will need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, train effective servers, check-in with customers and balance seating capacity. Back of the house management experience is also essential as you will assist with hiring qualified cooks, set work schedules, oversee food prep and make sure we comply with health and safety regulations. We expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.


General Manager Responsibilities:

  • Coordinate daily Front of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Ensure staff operate within company policies
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. promotions and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations

General Manager Requirements:

  • Proven work experience as a restaurant Manager, General Manager or similar role
  • Proven customer service experience as a manager
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Familiarity with restaurant management software, like Toast and Resy
  • Strong leadership, motivational and people skills
  • Acute financial management skills

Benefits:

  • 100% health, dental & vision care coverage for the individual
  • 401k available
  • Complimentary shift dining
  • Half price for off-duty dning at all our restaurants.
  • Opportunities for career growth and advancement
  • Paid time off & sick pay
  • Paid medical/family leave up to 8 weeks based on jurisdiction

Georgetown Events Hospitality Group is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law. We are dedicated to ensuring a diverse and inclusive workforce, and we welcome applications from individuals of all backgrounds and experiences.


Compensation Details

Compensation: Salary (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Dining Discounts


Required Skills

Team Management

Labor Management

FOH Team Management

Customer Service

Restaurant Operations Knowledge

View Job Description

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Southern, American, Comfort Food

Upscale Casual

Part of Georgetown Events Hospitality Group

Chef Rusty Holman and his team honor the distinctive and hallowed traditions of the region, preparing his cherished family recipes that have been handed down for generations. Between his signature house-smoked barbecue and regional classics like shrimp and grits, he takes pride in his efforts to come to the community with new ideas and exciting culinary experiences.