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José Andrés Group - Washington D.C. hiring Assistant General Manager China Poblano in Las Vegas in Washington, DC

José Andrés Group - Washington D.C.More Info

Full Time • Salary (Based on Experience)
Expired: Dec 20, 2023

Sorry, this job expired on Dec 20, 2023. Below are other jobs that may be of interest to you.

Required Years of Experience

4 years


Job Details

Assistant General Manager - China Poblano Las Vegas

Join us as we strive to Change the World Through the Power of Food!

Lead and manage the management and hourly service team to offer a world-class culinary experience, ensure concept vision and José Andrés Group (JAG) service standards are executed consistently. Exemplify gracious hospitality and sincere respect in all interactions. Demonstrate that employees are the highest priority, maintain a positive work environment and develop the next generation of restaurant leaders. Position reports to the General Manager.

Lead Service Exemplify professionalism and enlightened hospitality in all interactions and especially in difficult situations. Lead by example in warmth, work ethic, empathy and self-awareness. Develop, coach and consistently execute service standards with managers and hourly staff. Create continuity in service and training standards by executing JAG service and training SOPs. Constantly work to elevate standards and guest satisfaction. Impact service by being on the floor during peak times, important VIP/PG reservations, press events, and festival periods.

Ambassador of Hospitality Innovate, teach, learn, commit, grow and create the strongest team of restaurant managers and hourly service staff. Communicate shopper’s results to restaurant team. Motivate managers and staff to be agents of hospitality and seek opportunities to exceed guest expectations. Conduct monthly service seminars to develop all hourly departments and elevate the level of service. Show passion, create a team, communicate and exemplify how to be an ambassador of hospitality.

Performance and Talent Development Educate and coach management and hourly team to exceed expectations. Clearly define expectations and hold individuals accountable to service standards and SOPs. Provide both positive and constructive feedback to team in a consistent and timely manner and documented when appropriate. Actively recruit and hire top tier talent. Treat potential employees with same sense of hospitality and respect as employees and guests. Execute training program consistently for both hourly and management employees.

Ambassador of JAG Culture Seek out opportunities to communicate ThinkFoodGroup’s vision to team, guests, students, vendors and community in a clear and positive manner. Demonstrate ownership, accountability, and initiative in daily tasks by anticipating business needs and proactively addressing issues. Readily adjust to circumstances and manage change effectively by finding ways to accommodate team and guests by always ‘making it happen’, without sacrificing quality. Create a positive work environment by demonstrating no tolerance for negative behaviors. Welcome new ideas and seek feedback from team and Director of Restaurants by asking questions.

Manage Daily Operations Understand, practice and teach policies and procedures. Communicate any major facility or operational emergencies to Director of Restaurants immediately. Maintain a detailed daily log to communicate between shifts and prevent issues from reoccurring. Regularly conduct service team meetings. Provide a safe, clean, organized and sanitary work environment. Understand and ensure all ABC laws, Health Standards, federal and state laws are met. Correct all violations with a sense of urgency.

Manage Financial Results Understand and execute restaurant plan to stay within department budgets and maximize profits. Actively manage ordering and waste to meet cost targets. Demonstrate proficiency in cash management. Effectively manage service labor, scheduling and payroll. Proficiency with tools such as Avero, Hot Schedules, Open Table and Point of Sales systems.

Skills & Knowledge

Position requires a minimum of 4-6+ years of restaurant management experience.
Requires developed communication skills, both verbal and written.
Most tasks are performed independently or in a team environment with the employee acting as a team leader.
Ability to maintain compliance with all local, state and federal laws and regulations.
Extensive knowledge of upscale or fine dining service and sales skills.
Ability to supervise, train and motivate multiple levels of employees. Ability to consistently and fairly evaluate other employees’ performance.
Extensive knowledge of food industry, restaurants and competitive markets.
Extensive knowledge of revenue management. Participation in the development of short- and long-term financial and operational goals.
Extensive knowledge of fine dining or upscale restaurant service and salesmanship.

Abilities & Working Conditions

This position will spend 100% of the time standing or walking.
Must be able to stand and exert well-paced mobility for up to 8 hours in length.
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
Must be able to lift up to 15 lbs. on a regular and continuing basis.
May be required to lift trays of food or food items weighing up to 30 lbs. occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Requires manual dexterity to use and operate all necessary equipment.
Required to work nights, holidays and weekends.


Compensation Details

Compensation: Salary (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses, Dining Discounts


Required Skills

Inventory Control

Team Building

Staff Training

Scheduling

Hiring Staff

Fine Dining Service

View Job Description

Open Jobs From José Andrés Group - Washington D.C.


Restaurant Manager DC area
Full Time • Salary (Based on Experience)
Require min. 2 years of experience

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Event Catering, Restaurant Group

Part of José Andrés Group

The José Andrés Group of restaurants has a singular mission: To Change the World Through the Power of Food. Every endeavor is driven by the importance we place in this driving purpose as well as our core values. The diverse array of restaurants that make up José Andrés Group span cuisines and cultures, price points, and service styles. From two 2-Michelin-starred restaurants to game-changing small plates restaurants to fast-casual eateries and a food hall, the company offers unparalleled culinary experiences for every taste. Our restaurants serve a wide variety of global cuisines, including Spanish, American, Mexican, Greek, Peruvian and beyond, each one telling the unique stories gathered by José and the José Andrés Group team through years of travel, research, experimentation and inspiration.

Restaurant Manager DC area