Escape the bustle of the city and rediscover the romance of the sea at The Fulton, a restaurant from world-renowned chef Jean-Georges Vongerichten. The Fulton is the chef’s first seafood restaurant – located in an area of the city Vongerichten fell in love with when he first encountered the energy of the former Fulton Fish Market in 1986. With a hat tip to that history of The Seaport, the menu focuses on the best ingredients and the bounty of the ocean and beyond. With its waterfront setting the restaurant offers a singular New York dining experience, with patio seating and some of the best unobstructed views of the Brooklyn Bridge.
POSITION SUMMARY
Runners are responsible for ensuring guests have a positive experience by exhibiting unsurpassed hospitality.
ESSENTIAL JOB RESPONSIBILITIES
- Deliver a fantastic food and beverage dining experience to support guest dining experience
- Delivers food and drink orders to the correct table in a timely manner. Assists the server as necessary to ensure that the guest is served immediately
- Assist preparing To-Go orders with accuracy in a timely manner
- Ensure the area is well stocked, and maintain the cleanliness of the workspace throughout the shift
- Maintain dining ambiance with an enthusiastic and graceful attitude
- Demonstrate expert knowledge of all menu items, as well as daily specials
- Actively participate during line up
- Professional demeanor, polished appearance with the ability to exceed guest's expectations
- Maintain impeccable standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service
- Adhere to sanitation, safety, and alcohol beverage control policies
- Complete all assigned side work relevant to guest interactive service, in compliance with 80/20/30 rules
- Follow all company policies, procedures, and guidelines
- Consistently report to scheduled shifts on time and ready to work in proper uniform
- Operate ethically to protect the assets and image of the company
- Performs other duties and responsibilities as per business need
KNOWLEDGE, EXPERIENCE AND SKILL
- Must have 1+ years Runner experience in a high-volume restaurant
- Personable demeanor, instinctive nature, and ability to deliver world-class hospitality
- Ability to think quickly and multi-task in a fast-paced environment
- Ability to communicate effectively and eloquently, both verbal and written
- Ability to take direction and execute
- High standards for cleanliness of workspace and service areas
- A desire to advocate on behalf of the guest as well as anticipate guest needs
- Professional demeanor, polished appearance with the ability to exceed guest's expectations
- Ability to work in an ever-changing environment
- Ability to work both independently and in a team environment
- Strong work ethic and customer-focused approach
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Must be passionate, entrepreneurial, and dedicated to success
PHYSICAL REQUIREMENTS
- Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
- Must be able to lift and carry up to 50 lbs; Ability to stand for prolong periods of time and climb steps regularly.
- Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
COMPENSATION
The base pay range for this position is paid a minimum wage and a tip credit is taken when applicable. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.
Creative Culinary Management is an equal opportunity employer.