JOIN THE TEAM this holiday season from November through January as we transform The Rooftop at Pier 17 into Disney’s The Santa Clause Winter Wonderland Experience! Located outdoors within the Seaport District, we look forward to offering a magical space with panoramic views of the city and the waterfront.

*This is a seasonal, outdoor position.

About the Concept

Experience the magic of the North Pole without leaving the city! Our dedicated team of elves has been working tirelessly to transform our new and improved venue, The Rooftop at Pier 17, into Santa’s enchanting headquarters, inspired by Disney's The Santa Clause.

The expansive 35,000-square-foot winter wonderland is set to offer a season jam-packed with winter activities, photo ops and memory-making. Glide into the holiday season while enjoying breathtaking views of the dazzling city skyline on Manhattan's only rooftop skating rink. The magic continues as you explore Santa's famous sleigh overlooking the water, zoom down a mini sledding hill and book a dinner in one of the private glass houses. You can even try your hand at curling! When you’re ready to warm up and relax; grab seasonal treats, hot chocolate and themed drinks from Judy’s Hot Cocoa-inspired café. Don’t miss Santa's living room, where you can cozy up in a comfy armchair and capture a memorable photo with Santa next to the fireplace.

About the Role

Bartenders are responsible for ensuring guests have a positive experience by exhibiting unsurpassed hospitality. 

The Impact You’ll Make | Essential Responsibilities

• Deliver a fantastic food and beverage dining experience to all guests, including indoor and outdoor area of the bar
• Interact with guests, take orders, serve food and beverage, and process transactions
• Maintain bar and dining ambiance with an enthusiastic and graceful attitude
• Communicate orders to bar by recording guest choices, dietary needs and special requests
• Demonstrate expert knowledge of all menu items as well as making recommendations and answering all menu inquiries
• Complete openside work and closing side work as directed by Restaurant/Bar Management, including but not limit to cleaning the bar and securing all alcoholic product
• Mixes drinks according to prescribed recipes accurately and efficiently; keeps station stocked with all liquor, glasses and accessories necessary; accounts for all beginning cash register bank, all cash, complimentary drinks and charge receipts
• Maintain proper loss prevention standards including cash handling procedures, tip handling, cash deposits; Count the cash register at the start and close of each shift
• Following responsible alcohol service guidelines as outlined by Employee Handbook for preparing and serving alcoholic and non-alcoholic beverages in accordance with standard recipes; Checking identification based on legal and company guidelines
• Actively participate during line up
• Professional demeanor, polished appearance with the ability to exceed guest's expectations
• Maintain impeccable standards of cleanliness and appearance throughout all areas of the bar counter and displays before, during and after service
• Adhere to sanitation, safety, and alcohol beverage control policies
• Complete all assigned side work relevant to guest interactive service, in compliance with 80/20/30 rules
• Follow all company policies, procedures, and guidelines
• Consistently report to scheduled shifts on time and ready to work in proper uniform
• Operate ethically to protect the assets and image of the company
• Performs other duties and responsibilities as per business need

About YOU! | KNOWLEDGE, EXPERIENCE AND SKILL

• Must have 2+ years Bartender experience in a high-volume environment
• In-depth knowledge of wine, and spirits
• Prior related experience requiring cash handling, excellent customer service, service recovery, and problem-solving skills
• Personable demeanor, instinctive nature
• Ability to think quickly and multi-task in a fast-paced environment
• Ability to communicate effectively and eloquently, both verbal and written
• Ability to take direction and execute
• High standards for cleanliness of workspace and service areas
• A desire to advocate on behalf of the guest as well as notice and pursue when a guest is dissatisfied
• Professional demeanor, polished appearance with the ability to exceed guest's expectations
• Ability to work in an ever-changing environment
• Ability to work both independently and in a team environment
• Strong work ethic and customer-focused approach
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Must be passionate, entrepreneurial, and dedicated to success

PHYSICAL REQUIREMENTS 

• Ability to perform the essential job functions consistently, safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. 
• Must be able to lift and carry up to 50 lbs; Ability to stand for prolong periods of time and climb steps regularly. 
• Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.

The base pay range for this position is paid a minimum wage and a tip credit is taken when applicable. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.

BENEFITS & PERKS

Qualifying employees are eligible to participate in Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Pre-Tax Commuter Benefits, Bonus Potential, & Dining Discounts

Creative Culinary Management is an equal opportunity employer.