About the Role

Runners are responsible for ensuring guests have a positive experience by exhibiting unsurpassed hospitality. 

The Impact You’ll Make | Essential Responsibilities

• Deliver a fantastic food and beverage dining experience to support guest dining experience
• Delivers food and drink orders to the correct table in a timely manner. Assists the server as necessary to ensure that the guest is served immediately
• Assist preparing To-Go orders with accuracy in a timely manner
• Ensure the area is well stocked, and maintain the cleanliness of the workspace throughout the shift
• Maintain dining ambiance with an enthusiastic and graceful attitude
• Demonstrate expert knowledge of all menu items, as well as daily specials
• Actively participate during line up
• Professional demeanor, polished appearance with the ability to exceed guest's expectations
• Maintain impeccable standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service
• Adhere to sanitation, safety, and alcohol beverage control policies
• Complete all assigned side work relevant to guest interactive service, in compliance with 80/20/30 rules
• Follow all company policies, procedures, and guidelines
• Consistently report to scheduled shifts on time and ready to work in proper uniform
• Operate ethically to protect the assets and image of the company
• Performs other duties and responsibilities as per business need

About YOU! | KNOWLEDGE, EXPERIENCE AND SKILL

• Must have 1+ years Runner experience in a high-volume restaurant
• Personable demeanor, instinctive nature
• Ability to think quickly and multi-task in a fast-paced environment
• Ability to communicate effectively and eloquently, both verbal and written
• Ability to take direction and execute
• High standards for cleanliness of workspace and service areas
• A desire to advocate on behalf of the guest as well as anticipate guest needs
• Professional demeanor, polished appearance with the ability to exceed guest's expectations
• Ability to work in an ever-changing environment
• Ability to work both independently and in a team environment
• Strong work ethic and customer-focused approach
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Must be passionate, entrepreneurial, and dedicated to success

PHYSICAL REQUIREMENTS 

• Ability to perform the essential job functions consistently, safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. 
• Must be able to lift and carry up to 50 lbs; Ability to stand for prolong periods of time and climb steps regularly. 
• Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.

The base pay range for this position is paid a minimum wage and a tip credit is taken when applicable. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.

BENEFITS & PERKS

Qualifying employees are eligible to participate in Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Pre-Tax Commuter Benefits, Bonus Potential, & Dining Discounts

Creative Culinary Management is an equal opportunity employer.