District Winery–Restaurant Manager 

District Winery is a people-first organization. We are a boutique urban winery that prides ourselves in providing high touch hospitality experiences both for our colleagues and our guests. We believe in seasonality, relevancy, authenticity, and soulful hospitality. We believe in the beauty of expertly crafted wines and how they pair with delicious food. 

We are searching for team members who are committed to working as hospitality professionals. People who deeply care about creating a friendly, warm experience for our guests. People who live and breathe passion for food and wine. People that love to learn, share, and tell others about their stories and adventures. If you have the same passion for people, good food, and great wine, then we want you to join our team! 

Position Summary

The Restaurant Manager is responsible for managing the District Winery Restaurant operations, including private dining room events. The goal of this position is to represent the Company’s best interests, ensure that District Winery operates at the highest level of quality, and provides exemplary customer satisfaction. The Restaurant Manager reports directly to the Restaurant General Manager.

Qualifications:

• Must have 2+ years high-volume restaurant managerial experience
• Fun and welcoming personality is a MUST
• Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions
• Enjoy problem-solving and can think outside the box in difficult situations
• Possess excellent basic math skills and have the ability to operate a cash register or POS system
• Be able to work in a standing position for long periods of time (up to 8 hours)
• Be able to reach, bend, stoop and frequently lift up to 50 pounds

Responsibilities:

• Strategic Responsibilities
  • Ensure the Restaurant operates as per Company vision and standards
  • Work with the Restaurant General Manager and fellow Restaurant Managers to create a superb and consistent customer experience
  • Maintain a positive, productive, organized, and safe environment for all employees in line with Employee Handbook and Company values and local, state and federal regulations
• Operational & Administrative Responsibilities
  • Maintain proper staffing levels by assisting with recruiting, interviews, and onboarding process 
  • Attend weekly meetings to go over goals, priorities and concerns, as well as pre-shift training
  • Edit and update electronic and physical menu files
  • Facilitate communication between staff and management
  • Implement and enforce all FOH training.  This should include but not be limited to new hire training and testing along with continuing staff education including the weekly staff training curriculum. 
  • Work with the Restaurant General Manager in the implementation of relevant marketing promotions and specials
  • Respond to general contact and other inquiries related to the Restaurant.
  • Work with People Team to ensure employees are properly on-boarded/off-boarded and employee paperwork is compliant 
  • Perform employee evaluations and provide input into decision-making concerning staff discipline, promotions and separations. 
  • Aid in creation, revision, and implementation of SOPs, policies & procedures
  • Manage reservations including, but not limited to, responding to reservation inquiries, large party requests, special reservations, and general OpenTable maintenance
  • Manage large party inquiries and execution
  • Manage the execution of the first floor Private Dining Room events
  • Assist with the ordering of liquor, beer, and N/A beverages and garnishes 
• Service & Floor Responsibilities
  • Lead by example with a “yes” mentality
  • Multitask calmly and effectively in a busy, stressful environment
  • Model and promote teamwork across all teams
  • Interact with guests throughout service to monitor satisfaction and ensure a positive and memorable experience
  • Lead pre shift setting expectations of service, ensuring that all standards are adhered to
  • Actively coach the team throughout service, providing ongoing feedback and development
  • Manage the restaurant’s appearance and atmosphere
  • Address any guest issues and work towards a positive outcome
  • Perform opening and closing procedures 
  • Maintain a safe environment for both guests and staff
• Maintain active ABCA license
• Maintain compliance with Department of Health standards and guidelines

District Winery provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.