Green Street Smoked Meats is looking for a dedicated and experienced Full Time Multi-Unit General Manager (Salary Negotiable + Bonus Structure) to join our team!
Hogsalt is not your typical restaurant group. Guests know us for transportive spaces and sumptuous fare, but what we are most proud of is the generosity we extend to our teams. Our service team reimagines hospitality with energy and a sense of fun. Our culinary team makes classic dishes so expertly that you'll remember why they became classics. No matter which of our 20+ restaurants you visit, you'll see we're an organization that makes people — our guests and ourselves — happy.
We offer a full suite of benefits including medical, dental, vision, life, a 401(k), commuter benefits, dining rewards, and Paid Time Off!
Our ideal candidate has a passion for all things food and beverage, thrives in a fast-paced, dynamic environment, and enjoys creating memorable guest experiences.
- Leads in a positive fashion while multitasking and prioritizing workloads.
- Pays rigorous attention to quality by upholding defined standards over time.● Guides and supports employees.
- Is involved in the day-to-day operations of our restaurants.
Experience and Qualifications:
- 5+ years of experience in full service restaurants, including 2+ years in beverage management and 2+ years as a General Manager or senior-level manager in a multi-unitoperation.
- Experience and familiarity with coffee operations.
- Must have open availability including evenings, weekends, and holidays.
- Flexibility and willingness to adapt to ongoing changes.
- Ability to inspire, motivate, and develop employees.
- Ability to identify problems and work through solutions.
- Proven track record in building high-performing teams.
- Professional and confident verbal and written communication with guests, employees, andownership.
- Quality critical thinking skills and ability to teach.
Duties & Responsibilities:
- Maintain and progress all areas of service in your store.
- Maintain relationships with regular guests and assist with their needs.
- Manage 5 services a week, staying flexible based on business demands; could close up to 5 days a week.
- Monitor review sites (YELP, RESY, Trip Advisor, etc) and work with Guest Services Team on responses to guests that are applicable.
- Act as the store key master by completing the key form when assigning a key or upon a key being returned.
- Be fully trained on scheduling and able to assist with troubleshooting including reviewing all schedules before posted. Schedules will be posted two weeks in advance.
- Ensure all onboarding steps are completed with new hires.
- Ensure policies and procedures are followed, such as hiring, progressive discipline and wage increases.
- Evaluate and process all refunds.
- Ensure all training information and materials are up to date.
- Lead monthly financial calls for store and present solution and understanding of P&L.
- Participate and support catering, events, and/or buyouts.
- Participate in employee 6-month reviews.
- Possess the ability to fill into any FOH hourly position.
- Responsible for all FOH equipment maintenance.
- Responsible for ordering all restaurant supplies and adhering to the budget based on percentage of sales.
- Responsible for recruiting, hiring and training and maintain all FOH staff. ● Review store financials daily to manage comps, expenses, labor and overall revenue. ● Schedule and coordinate continuing education classes for staff development. ● Schedule subject to modification or approval by the Service Director or Chief Operations Officer.
- Successful execution of store beverage program.
- Train and mentor Lead Employees and all FOH staff.
- Work closely with the Purchasing department on retail goods; look to replace products that are not moving, inventory and submitting new products that have market appeal.
- Work with BOH and other management to run an efficient cohesive store.
- Work with the Marketing department on suggesting products to move and/or new menu items.
READY TO JOIN OUR TEAM?
Your time is valuable!
Apply directly to this ad, or join us at our Open Call interview session, held each Tuesday from 12:00-1:00 PM at Trivoli Tavern (114 N. Green Street) for an in-person interview.
We look forward to meeting you!