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General Manager
Liors Cafe
10500 South Halsted Street, Chicago, IL
Liors Cafe hiring General Manager in Chicago, IL

Liors Cafe hiring General Manager in Chicago, IL

Liors CafeMore Info

Full Time • Salary/Hourly (Based on Experience)
Expired: Dec 14, 2023

Sorry, this job expired on Dec 14, 2023. Below are other jobs that may be of interest to you.

Required Years of Experience

3 years


Job Details

Job Title
General Manager

Job Type
Full-Time

Location
Chicago

About Us
Lior’s Café offers traditional Haitian dishes made with fresh, high-quality ingredients. Our goal is to provide a warm, friendly, and inviting atmosphere with exceptional customer service. We invite you to join our Team and be a part of the Lior’s Café family.

Job Description

Summary/Objective
As a General Manager, you will be responsible for overseeing all aspects of the restaurant's operations, ensuring exceptional customer service, maximizing revenue and profitability, managing the staff, and maintaining a positive and enjoyable dining experience for our guests. The general manager will possess strong leadership skills, excellent communication abilities, and a deep understanding of the restaurant industry.

Essential Functions

Operations Management

  • Develop and implement operational strategies to achieve the restaurant's goals and objectives.
  • Ensure compliance with health and safety regulations, food quality standards, and restaurant policies.
  • Monitor daily operations, including food preparation, inventory management, staff scheduling, and customer service.
  • Maintain a clean and organized restaurant environment, adhering to sanitation and cleanliness standards.

Staff Management and Training

  • Recruit, hire, train, and supervise restaurant staff, including servers, hosts, kitchen staff, and support personnel.
  • Foster a positive work environment through effective leadership, team building, and motivation.
  • Conduct regular performance evaluations and provide constructive feedback to employees.
  • Develop and implement training programs to enhance employee skills and improve overall service quality.

Customer Service Excellence

  • Ensure outstanding customer service by consistently meeting or exceeding guest expectations.
  • Address customer complaints and resolve issues promptly and professionally.
  • Foster a customer-focused culture among the staff, emphasizing attentiveness, courtesy, and personalized service.

Financial Management

  • Develop and manage the restaurant's budget, monitor expenses, and implement cost control measures.
  • Drive sales growth by implementing marketing initiatives, promotions, and special events.
  • Monitor inventory levels, place orders, and maintain supplier relationships to ensure timely delivery of goods.

Communication and Collaboration

  • Communicate effectively with staff, management, and suppliers to ensure smooth operations and maintain positive working relationships.
  • Collaborate with the executive team to develop long-term strategies, goals, and business plans.
  • Participate in meetings, provide regular progress reports, and contribute to decision-making processes.

Requirements and Qualifications

  • Bachelor’s degree or equivalent experience required.
  • 3-5 years of experience in a general management role, with experience in catering events and working in a fast-paced environment.
  • Knowledge of food and beverage operations.
  • Strong leadership and time management skills
  • Sound understanding of financial management and budgeting principles.
  • Proficiency in restaurant management software and point-of-sale (POS) systems.
  • Bilingual in English/Haitian Creole is highly preferred but not required.

Physical Requirements

  • Must be able to stand for extended periods of time
  • Must be able to lift and carry up to 50 pounds
  • Must be able to bend, stoop, and reach.


Job Types: Full-time, Part-time

Benefits:

  • Employee discount
  • Flexible schedule
  • Health insurance

Work Location: In-person


Compensation Details

Compensation: Salary/Hourly (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Dining Discounts


Required Skills

Team Development and Training

Customer Service

POS Systems

Scheduling

Food Safety Knowledge

Restaurant Management

Conflict Resolution

Leadership

Staff Management of up to 20

Communication

Team Management

Attention to Detail

Inventory Management

Positive Attitude

Fine Dining Service

Ordering / Purchasing

Professionalism

Financial Management

Food and Beverage Pairing

Problem Solving

Management

Teamwork

Guest Service

Business Operations

Read more

View Job Description

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Caribbean

Casual Dining, Upscale Casual

Lior’s Café offers traditional Haitian dishes made with fresh, high-quality ingredients. We aim to provide a warm, friendly, inviting atmosphere with exceptional customer service. We invite you to join our Team and be a part of the Lior’s Café family.