Job description General Manager

Method Hospitality is a growing company, looking for passionate and experienced managers to help lead our teams.  We are welcoming a series of new food and beverage concepts in Philadelphia, PA, Detroit, MI and Charleston, SC.

The General Managers should have knowledge of the latest culinary and hospitality trends and be passionate about providing exceptional hospitality. The General Manager is responsible for ensuring the quality of foods and services to maintain the guests’ overall satisfaction on their dining experience.  The General Manager must have excellent communication, business, interpersonal, organizational, time management and motivational skills, and the ability to multitask and think quickly when under pressure. A hands-on management style coupled with the ability to delegate, create an increase in manager productivity, collaboration, quality, and profitability is what will allow the General Manager to succeed.  

Duties & Responsibilities:

• Achievement of budgeted food sales, beverage sales, labor costs and profitability.
• Completion of daily, weekly and monthly sales reports
• Completion of Customer Follow-up calls on a timely basis
• Build cross functional teams with exemplary communication, functional skills and full accountability while maintaining a customer focus priority
• Handle all Food & Beverage inquiries and ensure timely follow up on the same business day
• Building and hiring of operational teams
• Attendance and participation at weekly F & B meeting and Department Head meeting
• To assist in menu planning and pricing
• Development and maintenance of department manuals
• Supervision of weekly payroll input
• All other duties as directed by Director of Operations and Owners
• Participation in Manager on Duty shifts as required
• Assure bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared
• Assure the completion of weekly schedule and shift duties while Maintaining a labor cost at or below the budgeted expectation
• Completion of monthly inventory
• Teamwork-Relations with co-workers and management
• Responsible for staff training and development
• Ensure that all HR procedures are followed according to company policy
• High employee retention
• Personal development and growth
• Discipline of personnel when required
• Responsible for overseeing all scheduling within the department
• Achieving service that exceeds expectations
• Overall maintenance of the operation at a level in keeping with the standards prescribed
• Report any deficiencies in equipment and facilities

Required Experience:

• Prior use of Resy preferred.
• Minimum 3-4 years of experience as General Manager
• Strengths must include multi-tasking, problem resolution, and customer relations.
• Must have excellent written and verbal communication skills.
• Must be a team player with a strong work ethic.