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Service Manager
Jack Rose Dining Saloon
2007 18th St NW, Washington, DC, United States
Jack Rose Dining Saloon hiring Service Manager in Washington, DC

Jack Rose Dining Saloon hiring Service Manager in Washington, DC

Jack Rose Dining SaloonMore Info

Full Time • Salary (Based on Experience)
Expired: Dec 12, 2023

Sorry, this job expired on Dec 12, 2023. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years

Job Details
Jack Rose Dining Saloon is seeking full-time and part-time restaurant managers to join our team!  

Our ideal candidates has extensive bar & restaurant service experience in well-reviewed establishments -- this person will work closely with our leadership staff to implement creative and consistent food & beverage offerings that rotate seasonally. 

Specific responsibilities include:

Education - 

Ensures server & bar staff are versed in every aspect of current food, wine, cocktail and beer menus 
Creates and executes bi-weekly product knowledge quizzes
Conducts service meetings along side management team 
Assists in coordinating educational tastings and events for staff 

Floor Management - 

Oversees timing, steps of service, speed and efficiency by remaining physically present on the floor during dinner service
Maintains ideal desired dining atmosphere by monitoring music, lighting, temperature and floor plans
Offers service support where needed during volume 
Leads by example by adhering to policy, procedures and code of conduct
Prevents and diffuses situations that may create risk to the organization
Follows the best practices of the company and brand to ensure guest satisfaction and profit maximization

Event Execution - 

Assists General Manager and Marketing/Private Events Coordinator in planning, organizing and executing in-house promotional events
Helps curate private events business by offering tours during business hours
Maintains working knowledge of events pricing structure & catering options in order answer FAQ 

Administrative - 

Helps maintains up to date inventory in MICROS POS system
Manages labor by scheduling clock in/clock out times and consistently review of FOH & BOH scheduling
Places organization and supply orders
Maintains up to date website information regarding promotional events, menus and operations info
Assists in tracking purchasing and sales across FOH & BOH departments
Assists in maintaining up to date employee files
Ensures all personnel issues are handled in accordance with current employment laws
Complies with OSHA, health, safety and ABRA policies

Skills & Requirements-

2+ years of senior level restaurant experience (i.e., lead service positions or floor management experience) in a high volume, high profile restaurant
Ability to acquire Food Handler’s Certification and ABRA Manager License required
Exceptional steps of service knowledge and floor presence skills
High proficiency in all food and beverage knowledge categories (specific certifications a plus)
Technical proficiency in MICROS, reservations systems (OpenTable, Resy, Reserve, etc.), Microsoft Office required
Must be able to work a flexible schedule including opening, closing, weekend and holidays
Ability to frequently lift up to 25 pounds, comfortability standing/walking for hours at a time
Complete knowledge of all dining and wine menus
Complete knowledge of all cocktail and beer menus
Growing knowledge of whiskey collection

Benefits - 

Two weeks of paid vacation
Company sponsored healthcare plan including medical and dental
One week of paid sick leave
Complimentary gym membership at one of the most fabulous gyms in the city (really!)
Company sponsored classes and educational trips
Generous food & beverage comps and discounts 

Work Environment - 

The management team is small, but passionate and appreciates consistency, creativity & efficiency above all else. We know the great impact that working well together has on a business so we're really looking for the right "fit". Work-life balance is prioritized and our schedule has some good flexibility to ensure all work hours are manageable. Best of all, we have some of the most talented bar & service staff in the city and they are a joy to manage! 

We look forward to hearing from you!

Compensation Details

Compensation: Salary (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Potential Bonuses, Dining Discounts, Wellness Program

View Job Description

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1 Employee Recommendation

Jack Rose Dining Saloon is a true DC establishment crafted from the minds of DC natives & longtime friends Bill Thomas and Stephen King.

Jack Rose Dining Saloon houses the largest whiskey collection in the Western Hemisphere - over 2,700 bottles of
hand-selected single malt, blended, international and domestic scotches.

The saloon also carries an incomparable selection of bourbons & spirits, and serves uniquely hand-crafted cocktails, wines from around the world, and over 20 beers on draft.

Our three-story destination offers distinctly different experiences throughout: the downstairs dining saloon for restaurant guests, the private upstairs balcony room, the glass-enclosed terrace bar, back Tiki bar, and basement Whiskey Cellar which houses award-winning underground cocktail den Dram & Grain.

Jack Rose Dining Saloon has received local and national press in the Michelin Guide, Esquire, GQ, Thrillist, Playboy, Urban Daddy, The New York Times, CNN, Fox 5, NBC, Buzzfeed, Washingtonian, DC Magazine, City Paper and The Washington Post Fall Dining Guide to name a few.

Jack Rose is located at 2007 18th Street, NW in Washington, DC.

Phone: 202-588- 7388
Twitter @JackRoseInDC
Instagram @jackroseindc