ATLA Venice, an Enrique Olvera project moving to the west coast is currently seeking experienced Host to join their opening team.
Task and Responsibilities
- Lead by example in all aspects of service and display a genuine passion for hospitality always striving to exceed guest's expectations.
- Possess an acute knowledge on how to enhance guest experience.
- Answer phones and schedule reservations, and assign reservations to tables to ensure all reservations are accommodations.
- Greet guest as soon as they walk through the door and provide exceptional hospitality
- Provide guest with accurate wait time estimates during busy periods
- Escort guests to their table and provide them with a menu.
- Maintain a neat, organized front-of-house environment
- Assist with opening/closing tasks and side work as needed
- Understand food and beverage menu
- Must have attention to detail and be able to monitor table rotation and ensure tables are divided fairly amongst servers.
- Keep track of which tables are cleaned and available for new guests
- Communicate with server/manager of any guest need or requests (i.e., allergy or special occasion)
Specific Job Knowledge, Skills and Abilities
- Advanced time management experience
- Ability to multi-task in a demanding environment
- Customer Service
- High Volume Service
- POS Systems
- Reservation Management Platforms
Requirements
- Minimum 2 years in a fast-paced, fine dining high-volume restaurant
- Proper phone etiquette and professional demeanor
- Knowledgeable with Toast POS and Resy Reservations systems
- Excellent communication skills
- Ability to work a variable schedule, including weekends,some holidays, and shifts from morning through late night
- Bi-Lingual English / Spanish a plus
Compensation: Hourly ($18.50) plus tips
About Casamata Group
Casamata Group is the award-winning hospitality company led by chef Enrique Olvera , business partner Santiago Perez and architect Alonso de Garay. The restaurant group currently includes Cosme, the #22 restaurant on the 2021 World’s 50 Best, and Damian / Ditriot located in Los Angeles, CA.
