Creative Culinary Management Company is a hospitality company based in the heart of NYC Seaport District. The mission of Creative Culinary Management is to channel our passion for creating an elevated culinary experience, all with a view. Each of our restaurants offers a unique experience, whether you are looking for a family feast on the cobblestones, intimate dinner on the pier, or host a private event on our pier rooftop. Our partners' creative energy, combined with our extensive hospitality knowledge, ensures a notable encounter for each of our guests.

ABOUT THE PROJECT:

The Tin Building by Jean-Georges is a sprawling food emporium located inside one of New York’s most historic landmarks. In 1985, Jean-Georges arrived in New York and went straight to the Fulton Fish Market, a then thriving hub of seafood in the heart of The Seaport. It was a trip that launched his career as one the world’s most renowned chefs, and in turn revolutionized the way New Yorkers eat forever. Best known for his dedication to fresh, local, and sustainable ingredients, the Tin Building is Jean-Georges’ tribute to the city that made him, and his opportunity to highlight the very best in food and hospitality it has to offer.

The 53,000-square foot marketplace offers a selection of full service and quick service restaurants, with flavors to delight and engage every one of the five senses. Inspired by Jean-Georges’ childhood in Alsace, and the success of his restaurants in Bangkok, Hong Kong, Singapore, the US and Europe, the Tin Building’s food market and gourmet grocery is packed with specialty ingredients, meats, cheeses, fresh produce, and to-go items.

POSITION SUMMARY
The Tin Building Ambassador is a central figure of the overall guest experience at the Tin Building by Jean-Georges. This individual is responsible for ensuring guests are greeted and celebrated upon entry to the building, serves as a brand storyteller for the Tin experience, provides directions or information to guests, and delivers exceptional hospitality.

KNOWLEDGE, EXPERIENCE AND SKILLS

• Minimum of 1 year experience in guest service, hospitality, or similar, equivalent experience
• Exceptional delivery of hospitality, guest service skills, and ability to anticipate guest needs
• Must be personable, enthusiastic, and friendly
• Superior verbal communication and interpersonal skills
• Ability to remain composed and conduct oneself in exceptionally professional manner
• Ability to remain organized in a fast paced, hands-on environment
• Ability to work in an ever-changing environment
• Ability to work both independently and in a team environment
• Strong work ethic and customer-focused approach
• Ability to learn and maintain knowledge of concepts, products, property, brand, and clientele.
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Must be passionate, entrepreneurial, and dedicated to success.

ESSENTIAL JOB RESPONSIBILITIES

• Greet guests with enthusiasm, exceptional hospitality, and cultivate an immersive guest experience of the “culinary theatre” at Tin Building
• Bid farewell to departing guests and aim for return guests
• Maintain knowledge of overall building, concepts, activations, and communicate effectively to make experience recommendations to guests upon entry
• Maintain a continual presence at the assigned entry/exit within the Tin Building
• Provide friendly and efficient service to guests and team members.
• Provide information, story, and history of the Tin Building
• Direct guests to areas of the building
• Assist with maintaining a positive, clean, and welcoming environment.
• Showcase and maintain impeccable entrance/exit areas throughout shift.
• Other duties, tasks, initiatives as per business need

PHYSICAL REQUIREMENTS:

• Ability to perform the essential job functions consistently, safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards
• Ability to lift and carry items weighing 10 – 30 pounds on a regular basis and up to 50 pounds on a regular (or occasional basis).
• Ability to stand for prolong periods of time.
• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the property. Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Climbing steps regularly.

The base pay for this position is $21.00 - $22.00 per hour. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.

Creative Culinary Management is an equal opportunity employer.