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General Manager
Private Listing
San Francisco, CA

Full Time • Salary ($100k - $125k)
Expired: Dec 1, 2023

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Required Years of Experience

3 years


Job Details
Job Details

We are an upscale restaurant based in the Hayes Valley neighborhood of San Francisco. We are seeking a strong, experienced restaurant leader. The right candidates will have at least 3 years of senior restaurant management experience; in-depth wine and bar knowledge; fine dining and event experience; a passion for hospitality; and be able to inspire, train, coach, and develop the FOH team.

Position Summary:
Responsible for supervising the daily operations and activities of the restaurant and front-of-house employees. 

Duties and Responsibilities (including but not limited to):  

  • Anticipate and accommodate needs of the guests; monitor the dining room during service, direct staff, build a solutions based environment. 
  • Address and resolve guest and employee concerns in person and on Google,Yelp,  and other prominent review aggregators.
  • Supervise and coordinate employee responsibilities to ensure that the restaurant is running efficiently and profitably.
  • Direct and coordinate the front-of-house staff. Some key responsibilities include recruitment, interviewing, hiring, scheduling, coaching, mentoring, training, job performance reviews, disciplinary procedures and executing HR procedures.
  • Responsible for managing a thorough inventory, and ordering operational supplies, liquor, wine, bar, beverage and other front-of-house supplies.
  • Market and develop restaurant event business: buy-outs, parties, special events.
  • Participate in growth/business development opportunities and employee development of all front-of-house employees.
  • Possess in-depth knowledge of all food and beverage menus.
  • Responsible for reconciling end-of-shift financials, payroll logs, financial tasks and processing invoices.
  • Ability to perform the job duties of all supervised employees and have practical knowledge of the job duties of all restaurant employees.
  • Ensure that the restaurant is compliant with all federal, state and local laws and regulations; and company policies. 
  • Maintain and oversee the Department of Health and company sanitation standards.
  • Lead the team with consistent organization, cleanliness, time management skills and high standards that are in line with the company’s hospitality commitments, expectations and procedures.
  • Ability to multitask and pivot based on the changing business needs – consistently working with the owner to roll out new ideas and event offerings.
  • Oversee restaurant facility management: cleaning, repairs, maintenance, organization and design standards.
  • Cultivate and lead inspirational and educational training sessions, departmental meetings and pre-service meetings.
  • Committed to being a leader and team player who is positive, energetic, reliable, organized, efficient, courteous, professional, and customer-service oriented.
  • Portray a positive and professional attitude and is passionate about being a leader and team player. 

Training/Certification Requirements:

  • CA ABC Alcohol Awareness Training, Food Handling Certificate, Sexual Harrassment Training Certificate (training will be provided by company)

Minimum Education and Qualifications:

  • Minimum 3 years of previous experience working as a General Manager and least 5 years in the hospitality industry.
  • Strong guest service foundation, ability to coach, build a team, problem solve, and leadership skills required.
  • Must be organized, self-motivated, and proactive with a strong attention to detail.
  • Proficient in tech and tech products: computers, Toast, Google Suite, etc.
  • Proof that you have received the COVID-19 vaccine or that you have a valid religious or medical reason not to be vaccinated.

Physical Demands and Work Environment:

  • Must be able to stand, lift and bend for extended periods of time.
  • Must be able to bend and lift 50 lbs.
  • Role may include job duties or tasks requiring repetitive motion.
  • Exposure to hot kitchen elements or cleaning materials.
  • Must be able to work and remain focused in a fast-paced and ever-changing environment.
  • Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.
Compensation & Benefits:
  • Compensation: Salaried (BOE)
  • Benefits & Perks: 
    • Health/Dental/Vision Insurance (100% covered by Employer)
    • 2 Weeks PTO
    • 401(k)
    • Annual Performance Bonus

Compensation Details

Compensation: Salary ($100,000.00 - $125,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses, Dining Discounts


Required Skills

Team Development and Training

Wine Service

Customer Service

POS Systems

Scheduling

Food Safety Knowledge

High Volume Service

Leadership

Restaurant Management

Communication

Service Procedures

Team Management

Conflict Resolution

Attention to Detail

Fine Dining Service

Positive Attitude

Reservation Management Platforms

Inventory Management

Wine Knowledge

Ordering / Purchasing

Payroll Management

Recruiting

Food and Beverage Pairing

Organizational Skills

Professionalism

Office Suite Software

Spirits Knowledge

Events Management

People Skills

Business Management Knowledge

Management

Budgeting

Teamwork

Motivated

300+ Covers Per Night

Staff Scheduling

Hospitality Driven

Work In a Fast-Paced Environment

Read more

View Job Description

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