Oversee every aspect of the guest experience, providing excellent service and genuine hospitality. Bartenders are expected to follow the steps of service in the rail and in the well, while contributing to the overall flow of the restaurant. Bartenders guide our guests by being experts on food and beverage menus while curating an individualized experience to the guest or group’s needs and desires. Bartenders are internal educators on all aspects of the beverage offerings and sepcifciations.
The Bar Team is responsible for preparing, creating, and delivering consistent and high-quality beverages for all the guests.
CORE DUTIES & RESPONSIBILITIES
- Anticipates guests joining at the bar and greets guests timely and with our signature hospitality.
- Eagerly handles every aspect of the guest experience from setup to sanitize.
- Expert on the food and beverage menus. Able to impart information about our dishes and beverages and respond to questions about ingredients, preparation methods, and allergens/dietary restrictions.
- Expert on the Steps of Service and consistently executes with hustle and soignée.
- Facilitates Take Away orders to guests who come in to pick-up from the bar, verifying accuracy and staying organized while providing the highest level of service and hospitality.
- Drives sales for the restaurant and guest check average by guiding guests towards perfect tickets.
- Able to efficiently prepare specialty and classic cocktails using specified recipes.
- Consistently perform every aspect of maintaining the bar, including stocking and prepping to ensure the restaurant and team is set up for success for every shift.
- Operate with efficiency, seeking to minimize wasted time and steps to enhance the guest experience.
- Demonstrate uplifting, positive and encouraging teamwork daily. Be an expert on the beverage specifications in order to educate other staff members on our offerings.
- Maintain opening, running, and closing side work throughout each shift and keep the bar clean, organized and well-stocked at all times.
- Participate in pre-shift and attend bar meetings and all staff meetings.
- Contribute to the teamwork by holding yourself and your teammates accountable to the standards of excellence expected. If you see something, say something.
- Contributes to a productive work culture by staying focused and finding ways to improve self and others.
ADDITIONAL EXPECTATIONS
- Must be a great team player to serve the team mission and each guest fully
- Emotionally intelligent
- Must be able to manage personal energy
- Must have a good attitude towards change and ambiguity. We are doing business in uncertain times
- High level of personal hygiene and personal presentation
- Able to stay calm and create calm in a fast-paced environment
- Attention to detail in everything we do
- Unwilling to compromise on our standards or accept short cuts
- Consistent in performance and reliability
- Able to work in sync with the flow of the restaurant