Boka Catering Logistics and Events Supervisor

Job Description

Reports to: Senior Operations Manager

Exemption: Hourly Non-Exempt

Date Revised: July 19th, 2022

Schedule: 30-40 hours per week – dependent on events schedule and needs of Operations team.

Rate of Pay:  $30/Hr.

Specific Tasks:  As the Boka Catering Logistics and Events Supervisor, you will be responsible for:

• Leading the packing of and load-out for catering events, including making sure all pack list items are accounted for, loaded onto the van, checked into the event, and checked back out at the end of the night. If an item is missing off the pack-list, Boka Catering Management must be notified immediately, so they can assist with troubleshooting a solution.  Ensuring a heightened attention to detail while loading-in while making sure the process is done so efficiently.

• Owning the organization of the Boka Catering storage units, including ensuring everything is neatly labeled, cleaned, put away in its proper place, and marked in the appropriate boxes as well as prepped for upcoming events/parties.

• Assisting with Boka Catering inventory, working with Boka Catering Management to make sure all product is accurately and appropriately counted. Keeping an opening and closing inventory for each event to make sure our counts are always accurate and updated.

• Driving the catering van, adhering to all Boka Catering safe driving guidelines. Reporting any issues or needs with the van immediately to the Boka Catering Management team.

• Executing any errands needed leading up to an event, such as picking up rentals or supplies, supporting the kitchen with their needs, procuring necessary beverage needs, etc.

• Closing events and running small BCG parties. Overseeing the staff at events, making sure event load-in, venue setup, rental distribution, food running, beverage service, event maintenance and event flow are executed smoothly and accurately with a heightened service standard.

• Maintaining a positive relationship with all Venue Managers by becoming familiar with and adhering to all venue guidelines. Closing out the event with utmost respect and attention to those guidelines and completing a venue walkthrough with the onsite manager at the end of the night. Making sure you are familiar with Venue Details for each event.

• Coordinating Garbage Removal at the end of events, where applicable. Making sure garbage is disposed of in Boka Restaurant Group dumpsters without overflowing any of the locations. 

• Working with Boka Catering Managers to internally troubleshoot any issues that arise and work on building systems to eliminate the same problems from repeating in the future.

• Carefully studying all BEO’s, ensuring all event details are executed precisely and clients are ecstatic with their events.  Acting as the main point of contact for the client once the Catering Sales Manager leaves, exceeding any of their expectations and requests.   

• Working onsite at Boka Catering events as a closing supervisor, server, bartender, or any other position need for that event. Acting as a leader to Boka Catering staff, demonstrating best service standards and approaches to Boka Catering events.

• Closing the events, including making sure rentals are organized for pick up, overseeing the cleaning of the venue, checking out staff, conducting inventory, doing a final venue walk through with the Venue Manager, disposing of garbage when necessary, and making sure all leftover product and supplies make it back to their necessary locations in an organized fashion.

• Transportation and logistics management. Keeping eyes on Tripleseat to source additional vans as needed for Culinary and Operations to have a successful event. Pick up and drop-off of all additional vehicles in a timely fashion.

• Assisting with tastings if needed, by being onsite at tastings, setting up rentals, running food, overseeing beverage service and providing Boka Restaurant Group service and hospitality to guests.
• Must be available on Saturday evenings 

Managerial Expectations:

• Hospitable
• Positive, Personable, and Professional
• Flexible
• Accountable and Responsible
• Solution Orientated
• Ambitious and Self Aware
• An Ambassador of BRG