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Front of House Manager
Pizza Antica - Santana Row
334 Santana Row #1065, San Jose, CA 95128
Pizza Antica - Santana Row hiring Front of House Manager in San Jose, CA

Pizza Antica - Santana Row hiring Front of House Manager in San Jose, CA

Pizza Antica - Santana RowMore Info

Full Time • Salary ($75k - $85k)
Expired: Oct 19, 2023

Sorry, this job expired on Oct 19, 2023. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years

Job Details

Bacchus Management Group is a boutique Bay-Area based restaurant and hospitality business, specializing in food, wine, spirits, coffee, and consulting. Bacchus owns and oversees the operations of several of the most awarded restaurants in Northern California, including Michelin-starred restaurants The Village Pub in Woodside, and Selby’s in Atherton, Wine Spectator Grand Award-winning Spruce in San Francisco. We also operate The Village Bakery in Woodside, and two Pizza Antica locations (Lafayette, San Jose). In addition to our full-service restaurants, Bacchus has an exclusive partnership with a private five-acre organic farm, a wholesale coffee and custom roasting business, a bespoke chocolate company, and key collaborations with international winemakers and spirits distillers.

Bacchus was built on a foundation of warm and gracious hospitality and a belief that everyone should leave a Bacchus experience happier than when they arrived.

If you are seeking to work in an innovative and caring environment alongside some of the top talent in the world, we would love to meet you.

Highlighted Benefits

  • Health, Dental, and Vision
  • 401k with Match and Financial Planning
  • Expanded Paid Vacation for Managers
  • Education Reimbursement for Advancing Your Skills in the Workplace
  • ESL and Literacy Financial Assistance
  • Certified Sommelier Exam Reimbursement
  • International Travel Experiences
  • Accommodations at Bacchus’ Luxury Apartment in Paris, France
  • Auto/Travel and Cell Phone Allowances

Front of House Manager

The FOH Manager works with the General Manager and Executive Chef to provide exceptional customer service. The right candidate will lead FOH staff in a fast-paced restaurant environment to ensure a seamless culinary experience for our guests. Manages FOH staff which includes scheduling, training, and general supervision. The right candidate will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. You’ll oversee the dining room, check-in with customers and balance seating capacity. We’ll expect you to lead by example to uplift our staff during busy moments in our fast-paced environment.

Responsibilities include but are not limited to:

• Coordinate daily Front of the House and Back of the House restaurant operations

• Deliver superior service and maximize customer satisfaction • Continuously touching tables and getting to know guests

• Respond efficiently and accurately to customer complaints

• Regularly review product quality and research new vendors

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend ways to reach a broader audience (e.g. discounts and social media ads)

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

• Oversees opening and closing tasks and balances daily and nightly cash drawers.


• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

• Proven customer service experience as a manager

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Strong leadership, motivational and people skills

• Acute financial management skills

• BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Compensation Details

Compensation: Salary ($75,000.00 - $85,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts

View Job Description

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Italian, Pizza

Fast Casual, Casual Dining

Part of Bacchus Management Group

We combine the centuries-old traditions of Italian cooking with California’s fresh, artisanal ingredients, creating a unique style of pizzeria in a class of its own. Chef Angelo Smith calls upon local farmers and ranchers to supply us with top-quality ingredients used to create our rustic handcrafted recipes, like thin-crust pizzas, savory meat and fish dishes, and house-made pastas. All this, in a casual setting, with an approachable wine list, warm service, and unmatched level of hospitality.