Masseria by Nicholas Stefanelli a critically acclaimed, Southern Italian, fine dining restaurant in the Union Market District of Washington D.C. We owe our success to a close-knit team of gifted, dedicated professionals. In 2016, Masseria earned a star in Washington, DC’s, first-ever Michelin Guide, an honor it has received every year since. 

In terms of both cuisine and service, our standards are high – and so are those of our guests. 

We offer our family a healthy work-life balance, benefits, and an enriching work 

Masseria is seeking a General Manager to support and maintain the service and standards of the day-to-day operations of the restaurant. Candidates must possess a strong work ethic, professionalism, and a passion for food and service with an emphasis on guest satisfaction and relations. 

As the General Manager you will oversee all front and back of house operations and work closely with the leadership and support team. Masseria is seeking a demonstrated leader with a positive attitude and a genuine team player. The ability to work under pressure and be consistent is a must.

We invite you to join our growing creative and passionate team of hospitality professionals at Creative Food Group. 

Requirements: 

• Candidates must have a minimum of 5 years of experience in front of house floor management
• Must have strong background in wine and wine service standards; with a strong depth of knowledge in Italy and France
• Communication Skills

Preferred Qualifications: 

• Previous Michelin-starred experience and/or fine dining experience
• Experience with using Harri, Toast, Tock, and/or Tripleseat 
• TIPS certified 
• Bilingual/multilingual

What we expect from you: 

• Ability to act with integrity, honesty, and knowledge that promote the culture, values, and mission of Masseria
• Willingness to work and learn in a team environment 
• Ability to work in a fast-paced environment 
• Maintain a positive and professional attitude with the team(s)
• Contribute to weekly staff education meetings  
• Facilitate good communication with guests and all other necessary parties 
• Learn and develop customer service skills
• Continuing to cultivate the high-level service environment Masseria has become known for and fostering its future growth
• Ability to lead and Mentor a motivated floor staff
• A passion for food services 
• Ability to adapt and make decisions quickly in a fast paced environment
• Strive to present the best products 

Key Responsibilities:

• Operations experience in positions of Maitre d’, Bar Operations, Sommelier, and Service Director
• Product order and sourcing
• Organization and cleanliness
• Managing overall restaurant cost, and SOP’s
• Scheduling
• Assist Beverage Director in all related tasks
• Manage opening and closing cash handling procedures
• Supervise dining room floor and guest services
• Communicate with chefs daily for menu updates
• Assist in the training of new staff members
• Monitor inventory procedures and organize data
• Successfully work as a team player in a dynamic team

Physical Requirements:

• Ability to stand and walk for extended periods of time
• Ability to squat, crouch, bend over
• Ability to lift up to 20 pounds
• All employees are to maintain a neat and well-groomed appearance (specifics will be provided)

Creative Food Group strives to cultivate an inclusive work environment and is proud to celebrate diversity within our ranks. We are Equal Opportunity Employers and provide equal employment opportunities to all applicants for employment without regard to color, race, gender identity, age, disability, religion, sexual orientation, national origin, genetic information, marital status, or status as a covered veteran in accordance with applicable law.

All interested energetic team-players looking to continue their personal and professional growth in a young, hungry, and growing hospitality company that feel they meet the qualifications above, are encouraged to apply.